24.01.2022 11:30

Effective ways of Workforce Management through Technology

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Workforce management is a means of improving the efficiency, productivity, and consistency of an organization. It can also be regarded as a framework that optimizes employee productivity.

What is workforce management?

WFM strategies are crucial for every organization as it provides a definitive picture of all the work and time required to complete each task efficiently.

Since the workplace plane is changing rapidly, industries have to catch up with the latest technological tools and strategies to manage employees better. Companies are now working with various communication platforms, workforce management software, and employee scheduling tools to increase workforce efficiency.

The goal is to deploy the right technological tools to feel empowered, productive, and effectively work on critical components. Let’s take a look at a few technical tools that are helping with WFM inpractical ways:

1. Involve employees with employee engagement software

It is essential to give employees a platform to get recognized or engage with their colleagues to facilitate their jobs. Employee engagement software allows solid collaborative environments for all employees and promotes a more robust culture of motivation and teamwork.

The organization can also encourage its employees to pursue IT-related education or training if its focus is technology-driven management.

An excellent option is to go for an IT-focused MBA or mba technology management degree to utilize the effectiveness of WFM tools best and reap long-term benefits.

Some of the best employee engagement tools companies utilize Motivosity, software that helps employees share the good things they or anyone is doing.

The tool is also used for building social connections, sharing company announcements, and taking personality tests.

Other popular employee engagement tools are ClearCompany, MangoApps, Kudos, and more.

2. Use of payroll processing software

Employee payroll processing through technological tools takes away human error and can save the management loads of time not dealing with pay issues. Payroll software isexcellent for streamlining, managing, and organizing the workforce’s pay to smooth employee management.

However, there are a few factors that companies should take into account when choosing payroll software. The first thing your payroll processing tool should contain is the compliance feature which ensures checking payroll mistakes.

This allows the management to avoid the potential risk of potential lawsuits, penalties, or fines. Other features that will help smooth processing include direct deposit, employee self-service portal, payroll reporting, and tax calculations and filing.

These features can help companies prevent fraud, allow employees to manage their payroll data, and file employment taxes.

3. Automation of attendance tracking and time

It is challenging for both employees and the management to track total time spent on a job, especially if they are working remotely. Deskless employment and employees who have to go to different work sites daily suffer from logging inaccurate working hours.

To avoid wasting everyone’s time, companies are now using sophisticated time-tracking systems and tools to track productivity and make it easier for desk-less employees to check-in and out seamlessly. These mobile workforce management apps can be integrated with HR and payroll systems to generate accurate timesheet data.

No organization would expect managers and employees to waste time making daily timesheets in its proper frame of mind. It is best to free up departments by indulging in automated attendance and time tracking systems to improve data accuracy and focus on more strategic tasks.

Another area of employee management that can benefit from automation is employee scheduling. Automated scheduling can create accurate calendars that can perfectly align an employee with forecasted demand.

Since scheduling a mobile workforce requires meticulous detailing, effort, and time, automation can offer that much need flexibility and productivity to meet company goals. Using the right scheduling technology for employee management can make your entire operation more efficient by relying on real-time updates.

4. Try to streamline communication

In these times of mixed office environment where organizations are dealing with both in-house and remote employees, traditional ways of communications won’t cut it. Companies need technology-driven advanced communications tools to bring the company together effectively.

Effective and quick communication is essential for team productivity and to avoid adding losses to the company because of miscommunication. Companies should use technology that centralizes communication and access real-time information to employees, even from mobile devices.

Social and collaborative software such as Slack, MS Teams, Hangouts, and more are easy-to-use and offer employees to utilize these platforms on the go to increase productivity. Running the risk of miscommunication is highly costly; it can cost a company up to $420,000 each year to invest in communication alone.

Companies should invest in communications tools that are not only good for instant messaging but can also be used for conference meetings, group chats, better record keeping, and provide flexible access through mobile phone devices.

5. Employ task management tools

Task management is crucial for both large and small businesses to increase collaboration and productivity. It is easier for employees and even managers to lose track of tasks and even forget about them without a proper tool.

This is where task management tools greatly benefit organizations as it helps employees manage their workload, keep track of their current and pending tasks, create a schedule, and add details regarding urgent tasks.

Tools like Wrike and Trello offer exceptional assistance in staying organized and managing tasks according to various projects. Companies can improve overall team performance by syncing their assets, data, milestones, and projects and make them readily available to the workforce.

Tools like Asana answer hiccups like “Oops, I missed that email” “Sorry I lost the document.” Managers can add stakeholders to projects, assign tasks to team members, add a complete calendar, and offer full transparency.


In today’s technology-driven world, it is almost impossible to imagine a thriving business operating without technology. When it comes to managing the workforce efficiently, tools that can track time, manage tasks, make schedules, schedule payrolls, and provide self-services to employees can change the company’s course for the better.

No company should limit themselves to manual collaboration while there are many easy-to-use tools out there to significantly increase team productivity and profit.

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