Cyber Security Incident Response: Industry Best Practices

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Incident response is one of the metrics by which an organization’s commitment to cyber security is measured. Other metrics include Insider Risk Management, Attack Surface Management. By implementing automated solutions that continually monitor networks and highlight cyber risks, organizations can greatly improve their cyber security posture.
Cyber Security Incident Response
It is well known in the cybersecurity industry that the best forms of cyber protection come from implementing various layers of defense and controls. These protections include physical and software-based firewalls, data and communication encryption, strong authentication policies, malware protection, and more. Sadly, no security paradigm is perfect, and organizations are always vulnerable on some level. The Cybersecurity Triad identifies the three main components of cybersecurity. Confidentiality, Integrity, and Availability. Incident response belongs to the latter.

Best Practices for Effective Incident Response
Because implementing a comprehensive incident response plan is so crucial to the longevity of any organization susceptible to breaches, we have compiled a set of best practices for building an effective incident response plan.
Preparation is Key

During and after a potential breach someone must be given the responsibility of dealing with the breach. This way, only key individuals drive the actions taken, minimizing chaos, and improving the effectiveness of the incident response. As part of the preparation for incident response, a team needs to be created who are assigned the roles of adjudicators and decision-makers, in the event of a security incident. In larger organizations, this role would typically be performed by their SOC.
Each team member would be delegated a specific task during the preparation phase. The breakdown of these tasks is referred to as the Incident Response Playbook. It outlines exactly how the infrastructure is designed and configured along with key directives about what needs to be done by each team member during and after a breach. A collective representation of knowledge, so to speak.
Threat Identification

The second part of threat detection relies on real-time monitoring. Traditionally security specialists would have needed to pour time into logfiles. Scrubbing these files to identify possible breaches in progress by identifying transaction and authentication anomalies. This way of doing things had its clear limitations. Autonomous network monitoring tools, however, can inspect and validate all activity present on both the internal and external attack surface of the organization, in real time. Not only are these tools far more efficient than a human, but they can also run 24 hours a day, not taking weekends or personal time off. Accurate and timely threat detection is crucial to incident response.
Breach Containment

Breach containment requires a rapid triage to assess the severity of the breach and prioritize assets placing the most vulnerable. Possible mitigation strategies include isolating servers and systems to lock down sections of the network. Stopping the spread of the attack and any lateral movement of the attacker through the network.
Address Security Violation
Once the threat is contained, the incident response team can focus on eliminating it. This includes identifying and removing malware, applying updates and patches, and deploying more restrictive and secure configurations, amongst other steps.
Disaster Recovery

Learn From Past Mistakes
Each breach or threat is an opportunity to learn from the experience and apply it to future security measures. For example, if a breach occurred because of phishing, educating all employees must become a priority.
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In Conclusion

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