Listen Labs – AI Customer Research, Adaptive Interviews & Automated Analysis

#Quasa #QUA #ListenLabs

Listen Labs is an AI customer research platform developed by the company co-founded by Alfred Wahlforss and Florian Juengermann. Teams start with a research question or an existing interview guide. The platform helps design studies, recruit participants, conduct interviews with real people, and analyze responses. Its AI moderator adapts follow-up questions to participants’ answers. Features include multilingual interviews, searchable past studies, reports, presentation slides, and video highlight reels, with findings linked to interview evidence. It supports product, concept, brand, and usability research. Official materials describe subscription access with participant credits; current pricing is listed on the official website. Microsoft and Sweetgreen are documented customers.

𝗖𝗢𝗥𝗘 𝗦𝗧𝗥𝗘𝗡𝗚𝗧𝗛𝗦
• Adaptive follow-up questions during interviews
• Study design and recruitment support
• Findings linked to interview evidence
• Multilingual customer research workflows
• Searchable research across past studies

𝗜𝗗𝗘𝗔𝗟 𝗙𝗢𝗥
Product, marketing, UX, and consumer insights teams conducting repeated qualitative research with real participants.

𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦
• Video and voice interviews
• More than 100 interview languages
• Upload existing interview guides
• Use your own participant list
• Slide decks and highlight reels

𝗣𝗢𝗧𝗘𝗡𝗧𝗜𝗔𝗟 𝗖𝗢𝗡𝗦𝗜𝗗𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦
• Confirm subscription terms and credit costs
• Check recruitment for specialist audiences
• Review AI interpretations against interview evidence
• Validate moderation in your target languages
• Assess human moderation for sensitive topics

𝗢𝗩𝗘𝗥𝗔𝗟𝗟 𝗩𝗘𝗥𝗗𝗜𝗖𝗧
4.0/5 stars. Use Listen Labs for repeatable customer interviews with automated analysis and traceable findings. Confirm pricing, audience availability, and moderation suitability first. Earn 1 QUA reward by reviewing on Quasa.io too!

𝗚𝗘𝗧 𝗦𝗧𝗔𝗥𝗧𝗘𝗗: https://quasa.io/projects/listen-labs