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Oracle is one of the world’s largest software manufacturers and a leading BPM service provider. The US tech giant specializes in database development, cloud systems and also offers enterprise software products.
Oracle Business Process Management (BPM) is part of their BPM Suite and encompasses a full set of tools for designing, documenting, and enhancing business processes.
Working in a bespoke software development company shows me the wide specializing in Oracle SOA and BPM solutions, I understand the importance of a custom BPM workplace, so that your unique business needs are covered.
Although the generic tool comes with basic inbox-like task functionalities, many business processes require a more complex functional arrangement. Here is where modern
Business Process Management in a Nutshell
The essence of Business Process Management (BPM) is to identify, document, structure, execute and optimize core business processes. These don’t entirely refer to technical processes but also include organizational structure within a company as well as financial aspects such as invoice handling, order handling.
The way BMP software solutions bring order into the initial chaos is by seeking answers to questions like “Who is responsible for this task”, “How is the task executed”, “What needs to be done prior to this”, “Which tools are required” and many more.
The main goal is to precise document the existing process workflows so that they can be further refined. In the usual case, BMP software creates a report with numbers that can be presented with the help of a balanced scorecard (BSC). Tracking business performance allows managers to easily detect work gaps, bottlenecks, delays, and waste.
Defining Roles with Oracle BPM
Software developers can model and visualise various business processes using Oracle BPM. Since successful process management doesn’t work by itself, we need people who commit to managing certain tasks.
This is where the responsibilities and clearly assigned roles come into play. This also anchors process management as a method in the company and processes can be carried out effectively.
Each role has to be assigned a very clear role description with points and to be recorded in an organizationally binding manner, so it corresponds to the actual role within the organization.
The roles in process management have two goals. On the one hand, they are intended to ensure the management of processes and, on the other hand, they enable processes to be carried out. The official Oracle documentation gives an example of a Sales Quote on a project: sales rep, approvers, business practices, and contracts.
All they are responsible for different tasks along the swimlane (the horizontal line across the editor) and for automating triggers of multiple events of a process.
Visual Illustration of Processes
The core idea of BPM is for you to obtain a complete illustration of all business processes in the company. The holistic mapping of the processes is usually done graphically in a process map.
The processes are usually classified into three categories: performance, support, and management processes. The service or core processes are the processes that create a service (output) based on customer requirements from an input.
Support processes create the necessary framework conditions for the provision of services. These could be IT, Sales, Marketing or HR processes,
for example. The processes are coordinated, controlled, and monitored according to the assigned role in the management processes. This is where the general company-wide guidelines, so-called BPM governance, are defined.
SOA Composites in BPM Projects
Most enterprise applications are designed to perform more than one single business task and hardly any executive would wish to have numerous applications for all necessary services. To avoid this, a solution is to use SOA composites, which is an assembly of various services, their components and references deployed in a single application.
Some of their many advantages are that the service-oriented composites provide end-to-end data security and unified metadata management of the components.
Oracle BPM projects are based on this SOA technology. The composites are utilized to contain information describing the connection between the many components in your company’s BPM project and the services they expose. As example components in a custom Oracle BMP project, you can add service adapters, human tasks, business rules, and mediators.
Also read: How to Start An E-commerce Business From Scratch in 2021
Business Process Monitoring
An essential initial step many businesses choose is to perform process mining to evaluate the current state of running processes and analyse performance issues. Then, after the BPM setup, any business process requires thorough monitoring so that documentation and statistics are constantly up to date.
The monitoring of business processes includes short-term activities such as determining that a team is overwhelmed with orders or generating longer-term activities such as key figures that can be incorporated into the planning.
The process data of ongoing and expired processes are saved in a process database (Process Warehouse). This is a specialized data warehouse in which the business process data can be archived preconfigured and repeatedly systematically exploited.
For example, in the pharmaceutical and healthcare industry, great importance is attached to traceability and data transparency. BPM tools can help streamline processes like documentation, packaging, distribution, etc. so that organizations can rest assured that production complies with all regulations.
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