Aidbase – AI Customer Support Platform, Knowledge-Based Chat & Assisted Ticketing

#Quasa #QUA #Aidbase

Aidbase is an AI customer support platform created by Simon Høiberg for SaaS businesses, online stores and other support teams. It combines a chatbot trained on business content with searchable FAQs, custom ticket forms and a shared email inbox. Teams can inspect gaps in the chatbot’s knowledge, correct information and use AI suggestions when handling tickets. Customers can create support tickets directly from the chatbot when further assistance is needed. Website embedding and a React library support implementation in existing applications. Standard, Pro and Expert subscriptions have different usage and team allowances, with a seven-day trial followed by a paid subscription. Current pricing is listed on the official website.

𝗖𝗢𝗥𝗘 𝗦𝗧𝗥𝗘𝗡𝗚𝗧𝗛𝗦
• Chatbot trained on business content
• Searchable FAQs within the chatbot
• Customizable support ticket forms
• Shared ticket and email inbox
• Knowledge inspection and correction tools

𝗜𝗗𝗘𝗔𝗟 𝗙𝗢𝗥
Small support teams seeking website self-service alongside human ticket and email handling.

𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦
• Seven-day trial across all plans
• Standard includes two chatbots
• Pro supports 25 team members
• Expert includes 50 ticket forms
• React library for application embedding

𝗣𝗢𝗧𝗘𝗡𝗧𝗜𝗔𝗟 𝗖𝗢𝗡𝗦𝗜𝗗𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦
• Paid subscription required after trial
• Check message and training allowances
• Confirm required integrations and plan access
• Test answer accuracy with real questions
• Check current support responsiveness

𝗢𝗩𝗘𝗥𝗔𝗟𝗟 𝗩𝗘𝗥𝗗𝗜𝗖𝗧
3.7/5 stars. Use Aidbase when you need content-based chat assistance connected to support tickets and email. Confirm answer quality, support availability and subscription limits during the trial. Earn 1 QUA reward by reviewing on Quasa.io too!

𝗚𝗘𝗧 𝗦𝗧𝗔𝗥𝗧𝗘𝗗: https://quasa.io/projects/aidbase