Quack AI: Isuzuma ry'abakozi ba AI bashobora kwigishwa n'ibikorwa vya CX vyikoresha

#Quasa #QUA #QuackAI

Quack AI (quack.ai) ni uburyo buteye imbere bwo gukoresha abakozi ba AI bashobora kwigishwa, bwagenewe gufasha abakiriya no gutunganya ibikorwa bijanye n'ivyo abakiriya bacamwo (CX). Uhuza uburyo bwawe bwo gufasha abakiriya, ububiko bw'ubumenyi, canke uburyo bwa CRM (nka Zendesk, Salesforce, Intercom, na Slack), maze urwo rubuga rukagushoboza gushira mu kazi abakozi ba AI b'inzobere mu mice itandukanye, batunganya ibisabwa vy'ubufasha bigaruka kenshi, bagatanga ubufasha bisunze uko ibintu vyifashe, kandi bakaganira n'abakiriya bafashe iya mbere. Ukoresheje ugufyonda rimwe gusa, urasuzuma ibipimo vy'ibiganiro, ugakurikirana amanota yerekana urugero abakozi ba AI bizigira inyishu zabo, ukongera ugasuzuma imboneshamakuru zerekana ingene bakora ku mihora nk'ubutumwa bwa email, ibiganiro vyo muri porogarama, ibigo vy'ubufasha, n'amafishi. Burakurikirana kandi ivyavuye muri Autonomous QA, impapuro z'amanota ushobora guhuza n'ivyo ukeneye, amakuru y'inyongera ashirwamwo mu buryo bw'ubwenge, n'ivyigwa biva muri Voice of Customer. Uburyo nyamukuru bukoresha bushingiye ku bushobozi buteye imbere bwo kwiyigisha, aho abakozi ba AI bigira ku bakozi b'abantu bakora neza kurusha abandi, bakamenya ibibuze mu bumenyi, kandi bakamenyesha ubwo nyene inyishu batizigira cane kugira zishikirizwe abakozi b'abantu.

INKOMEZI NYAMUKURU
• Abakozi ba AI bashobora kwigishwa, b'inzobere mu mice yihariye, bashobora kwikoresha mu gutunganya 60–80% vy'ibisabwa vy'ubufasha bigaruka kenshi, batanga inyishu z'ukuri ku rugero rwo hejuru kandi bubahiriza amabwirizwa
• Urubuga rwa Autonomous QA rusuzuma ibiganiro vya AI n'ivy'abantu rukoresheje impapuro z'amanota ushobora guhuza n'ivyo ukeneye hamwe n'ibikoresho vy'ubwenge vyo gukurikirana ibikorwa
• Ugutunganya ubumenyi kuguma guhuza n'amahinduka, kukamenya ubwo nyene ibibuze, ibivuguruzanya, n'inyishu zitari mu nyandiko zawe
• Amabwirizwa yo kwicisha bugufi asanzwe arimwo, atuma AI ishikiriza ikibazo abakozi b'abantu igihe itaremezwa ko ibishoboye, itizigira inyishu yayo, canke ibisabwe ku mugaragaro
• Gushira abakozi ba AI mu kazi ku mihora yose, bikabashoboza gukora ata nkomyi mu biganiro vyo muri porogarama, muri email, mu bigo vy'ubufasha, mu mafishi, no muri Slack  

BIBEREYE CANE
Abayobozi b'ubufasha buhabwa abakiriya, imigwi ishinzwe ibikorwa vya CX, abayobozi b'ubuhinga, n'amashirahamwe ariko arakura akora mu buhinga canke mu buhinga bw'ivy'amahera, arondera kwagura ubufasha atakaje ukwitwararika abakiriya nk'abantu.

IVY'INGENZI
• Kwishura mu biganiro no muri email vyihuta 2x
• Kugabanya ibikorwa biremereye abakozi ku rugero rwa 30–50% no kugabanya umunaniro urenze urugero uterwa n'akazi
• Imboneshamakuru za Voice of Customer zerekana amakuru uko ashika, zigahindura ivyiyumviro vy'abakiriya ivyigwa bishobora gukoreshwa mu kunagura igicuruzwa
• Kubaza ibibazo vy'inyongera mu buryo bw'ubwenge kugira abakiriya batahurwe vy'ukuri imbere yo gutorera umuti ibibazo
• Uburyo bwihuta bwo gutunganya porogarama mu minota 20 uyoborwa intambwe ku yindi, burimwo uguhuza na CRM mu mutekano  

IVYO WOKWITWARARIKA
• Igihe ca mbere co kwigisha gisaba igitabu c'amabwirizwa gitomoye n'amakuru y'ibisabwa vy'ubufasha vya kera kugira AI imenyere neza umuce izokoreramwo
• Uguhuza kugoye n'uburyo bwihariye bw'amashirahamwe gushobora gusaba guhuza n'amategeko agenga ingene ibikorwa vy'ubufasha bikurikirana
• Uburyo butunganya ibisabwa vy'ubufasha vyinshi busaba kuguma hakurikiranwa ibipimo bituma ikibazo gishikirizwa abakozi b'abantu
• Wame ugerageza inyishu z'abakozi ba AI ahantu hagenewe igerageza imbere yo kubashira mu kazi ko gufasha abakiriya ku rugero rwuzuye  

URUBANZA RUSANGI
Inyenyeri 4.9/5. Koresha Quack AI igihe ukeneye uburyo bukomeye bwo gukoresha AI bushobora kwigishwa kugira ubufasha buhabwa abakiriya bwikoreshe, woroshe QA, wongere wagure ibikorwa vyawe vya CX mu mutekano. Suzuma ivyo ububiko bw'ubumenyi bukubiyemwo n'ingene watunganije ugushikiriza ibibazo abakozi b'abantu imbere yo gutangura kuyikoresha ku bakiriya. Rondera kandi agashimwe ka 1 QUA mu kwandika isuzuma kuri Quasa.io!

TANGURA: https://quasa.io/projects/quack-ai