Quack AI Uphononongo: Ii-arhente ze-AI Ezinokuqeqeshwa Nemisebenzi ye-CX Ezimeleyo

#Quasa #QUA #QuackAI

I-Quack AI (quack.ai) yinkqubo yokusebenza ephucukileyo yee-arhente ze-AI ezinokuqeqeshwa, eyenzelwe inkxaso yabathengi nemisebenzi yamava abathengi (CX). Uqhagamshela idesika yakho yoncedo, uvimba wolwazi, okanye iinkqubo ze-CRM (ezifana ne-Zendesk, i-Salesforce, i-Intercom, ne-Slack), lize iqonga likuvumele ukuba usebenzise ii-arhente ze-AI ezikhethekileyo ezisebenza kwiinkalo ezininzi, ezisingatha izicelo zenkxaso eziphindaphindayo, zibonelele ngenkxaso eqwalasela umxholo, zize ziqalise unxibelelwano nabathengi kwangaphambi kokuba bacele uncedo. Uphonononga imilinganiselo yeencoko, ubeke iliso kumanqaku okuzithemba kwee-arhente, uze uhlalutye iideshibhodi zentsebenzo ngokucofa kube kanye kuwo onke amajelo afana ne-imeyile, incoko engaphakathi kwi-app, amaziko oncedo, neefomu. Ikwalandela iziphumo ze-Autonomous QA, amakhadi amanqaku anokulungelelaniswa, ukongezwa kolwazi ngobukrelekrele, nokuqonda okuvela kwi-Voice of Customer. Indlela engundoqo yokusebenza ixhomekeke kubuchule obuphucukileyo bokuzifundela, apho ii-arhente ze-AI zifunda kwii-arhente ezingabantu eziqhuba kakuhle kakhulu, zichonge izikhewu kulwazi, zize ngokuzenzekelayo ziphawule iimpendulo ezingaqinisekanga ngazo ukuze zidluliselwe kwinqanaba eliphezulu loncedo.

AMANDLA APHAMBILI
• Ii-arhente ze-AI ezinokuqeqeshwa nezikhethekileyo kwinkalo ethile, ezikwaziyo ukusingatha ngokuzenzekelayo i-60–80% yezicelo zenkxaso eziphindaphindayo ngokuchaneka okuphezulu nangokuthobela imigaqo
• Iqonga le-Autonomous QA elivavanya unxibelelwano lwe-AI nolwabantu lisebenzisa amakhadi amanqaku anokulungelelaniswa nezixhobo zokulandelela ezikrelekrele
• Ulawulo lolwazi oluguquguqukayo olufumanisa ngokuzenzekelayo izikhewu, ukuphikisana, neempendulo ezingekhoyo kumaxwebhu akho
• Iiprothokholi zokuthobeka ezakhelwe ngaphakathi eziqinisekisa ukuba i-AI idlulisela umsebenzi kwii-arhente ezingabantu xa ingaqinisekiswanga, ingazithembanga, okanye xa oko kucelwe ngokucacileyo
• Ukusasazwa kuwo onke amajelo okuvumela ii-arhente ukuba zisebenze ngokutyibilikayo kwincoko engaphakathi kwi-app, kwi-imeyile, kumaziko oncedo, kwiifomu, nakwi-Slack  

IBAFANELE KAKUHLE
Iinkokeli zenkxaso yabathengi, amaqela emisebenzi ye-CX, abaphathi bobunjineli, namashishini akhulayo eteknoloji okanye eteknoloji yezemali afuna ukwandisa inkxaso ngoxa egcina unxibelelwano lobuntu.

AMANQAKU ABALASELEYO
• Amaxesha okuphendula akhawuleza nge-2x kumajelo encoko nawe-imeyile
• Ukuncitshiswa komthwalo womsebenzi wee-arhente nge-30–50% nokuncitshiswa kokudinwa ngokugqithisileyo
• Iideshibhodi ze-Voice of Customer ezisebenza ngexesha lokwenene, eziguqula ingxelo yabathengi ibe lulwazi olunokusetyenziselwa ukuphucula imveliso
• Ukubuza imibuzo yokulandelela ngobukrelekrele okuqinisekisa ukuba abathengi baqondwa ngokwenene ngaphambi kokusombulula iingxaki
• Inkqubo yokuseta ekhokelwayo nekhawulezayo yemizuzu engama-20, enoqhagamshelo olukhuselekileyo kwiinkqubo ze-CRM  

IZINTO EKUNOKUFUNEKA ZIQWALASELWE
• Isigaba sokuqala soqeqesho sifuna isikhokelo sokusebenza esicacileyo nedatha yezicelo zenkxaso zangaphambili ukuze kulungelelanwe kakuhle kangangoko nenkalo ethile
• Uqhagamshelo oluntsonkothileyo olulungiselelwe iimfuno ezithile zeshishini lunokufuna ukulungelelaniswa nemigaqo yokuhamba komsebenzi wenkxaso
• Iinkqubo ezisingatha izicelo zenkxaso ezininzi zifuna ukubekwa kweliso rhoqo kwimida emisela ukuba izicelo zidluliselwa nini kwinqanaba eliphezulu loncedo
• Soloko uvavanya iimpendulo zee-arhente kwiimeko zovavanyo ngaphambi kokuzisebenzisa ngokupheleleyo kunxibelelwano nabathengi  

ISIGQIBO ESIPHELELEYO
Iinkwenkwezi eziyi-4.9/5. Sebenzisa i-Quack AI xa ufuna inkqubo yokusebenza ye-AI enamandla nenokuqeqeshwa ukuze wenze inkxaso yabathengi isebenze ngokuzenzekelayo, uphucule indlela esebenza ngayo i-QA, uze wandise imisebenzi yakho ye-CX ngokukhuselekileyo. Phonononga oko kuqukwa nguvimba wolwazi nezicwangciso zokudlulisela izicelo kwinqanaba eliphezulu loncedo ngaphambi kokuyisebenzisa nabathengi. Fumana nomvuzo we-1 QUA ngokubhala uphononongo kwi-Quasa.io!

QALISA: https://quasa.io/projects/quack-ai