Voiceflow: Kuwunika Malo Ojambulirapo Mapangidwe a Ma Agent Okambirana
#Quasa #QUA #voiceflow
Voiceflow (voiceflow.com) ndi malo ogwirira ntchito limodzi pojambula mapangidwe a ma agent okambirana komanso a mawu. Okonza mapangidwe amajambula mmene zokambirana zidzayendere. Mainjiniya amalumikiza ma API. Magulu a CX amaika ma agent pa macheza a pa webu, WhatsApp, SMS, ndi mawu popanda kuona LLM ngati chinthu chimene sadziwa mmene chimagwirira ntchito mkati. Panopa, pulatifomuyi ndi yopangira ma agent ndipo ili ndi nkhokwe ya chidziwitso, malo osiyanasiyana ogwiritsira ntchito, ndi njira zowunikira mmene ma agent akugwirira ntchito — si chida chongoseweretsa popanga zitsanzo zoyambirira zokha. Free Starter ndi yoyesera (ma credits ochepa kwambiri operekedwa, ma agent angapo). Pro ndi pafupifupi $60/month kwa mkonzi mmodzi ndi ma credits ~10k. Business ndi pafupifupi $150 kwa mkonzi mmodzi ndi ma credits ~30k. Akonzi owonjezera amalipiridwa $50 aliyense. Enterprise imakonzedwa malinga ndi zosowa za kasitomala (SSO, SLA, private cloud). Ma credits amatha ma agent akamagwira ntchito yeniyeni, osati pamene mukusintha mapangidwe. Malo ojambulirapo mapangidwe okongola satanthauza kuti pempho la thandizo lathetsedwa mpaka mutayeza kuchuluka kwa zopempha zimene agent amathetsa popanda kuthandizidwa ndi munthu.
MFUNDO ZAZIKULU ZAMPHAMVU:
• Malo ojambulirapo mapangidwe ogawana pakati pa okonza mapangidwe ndi mainjiniya
• Simukakamizidwa kugwiritsa ntchito model imodzi yokha
• Macheza ndi mawu pa pulatifomu imodzi
• Kuwunikira ntchito ndi kuyesa ubwino wake pa mapulani olipira
• Njira zachitetezo ndi zoyendetsera ntchito zamabizinesi zogwirizana ndi SOC 2 / ISO
NDI YABWINO KWA:
Magulu othandiza makasitomala ndi a CX amene akufuna agent wokonzedwa bwino amene angapereke kwa mainjiniya, osati chatbot wa prompt imodzi wongoponyedwa mu widget.
ZOCHITITSA CHIDWI:
• Ogwiritsa ntchito 200k+ ndi makasitomala masauzande ambiri
• Kuika ma agent panjira zosiyanasiyana (webu, app, WhatsApp, SMS, mawu)
• Akuti nthawi yodikira yankho la mawu ndi yochepa
• Malo ogwirira ntchito, zitsanzo zoyambirira, ndi kasamalidwe ka mitundu yosiyanasiyana ya mapangidwe
• Kulumikizana ndi machitidwe ena m'malo mwa model yotsekedwa
ZINTHU ZOFUNIKA KUZIGANIZIRA:
• Ma credits ndi malo a ogwiritsa ntchito owonjezera amakweza ndalama zonse zolipira
• Pulani yaulere ndi malo oyesera, osati yogwiritsira ntchito yeniyeni
• Mitengo yoikidwa kuti anthu onse aione yabisika mkati mwa app
• Ma agent ovuta amafunikirabe ntchito yokonza ma prompt ndi kutsimikizira ubwino wake kudzera mu QA
• Si njira yotsika mtengo kwambiri yopangira bot yaying'ono ya FAQ
CHIGAMULO CHONSE: NYENYEZI 4.5/5
Voiceflow ndi imodzi mwa pulatifomu zamphamvu kwambiri zopangira ndi kutulutsa ma agent okambirana ngati gulu lidzayang'aniradi mmene zokambirana zikuyendera. Pangani chitsanzo choyambirira pa Free. Pitani ku Pro pamene ma credits ndi ma model akhala ofunika. Sankhani Business kapena Enterprise pamene malo a ogwiritsa ntchito, SLA, ndi kuwunikira ntchito ndizo zofunika pa zimene mukulipirira. Gwirizanitsani malo ojambulirapo mapangidwe ndi deta yeniyeni ya zopempha za thandizo kuti agent athetse ntchito zenizeni, osangochita ziwonetsero.
YAMBANI: https://quasa.io/projects/voiceflow
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