[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"nav-categories":3,"article-restaurants-are-hiring-ai-to-pick-up-the-phone-when-you-call":70},{"data":4},[5,37,57,64],{"name":6,"slug":7,"categories":8},"Productivity","productivity",[9,13,17,21,25,29,33],{"id":10,"title":11,"slug":12},17,"Branding","branding",{"id":14,"title":15,"slug":16},19,"Marketing","marketing",{"id":18,"title":19,"slug":20},20,"Work","work",{"id":22,"title":23,"slug":24},34,"Community","community",{"id":26,"title":27,"slug":28},21,"For newbies","for-newbies",{"id":30,"title":31,"slug":32},24,"Investment","investment",{"id":34,"title":35,"slug":36},22,"Finance","finance",{"name":38,"slug":39,"categories":40},"Tech","tech",[41,45,49,53],{"id":42,"title":43,"slug":44},28,"Technology","technology",{"id":46,"title":47,"slug":48},32,"Artificial Intelligence","artificial-intelligence",{"id":50,"title":51,"slug":52},26,"Security and protection","security-and-protection",{"id":54,"title":55,"slug":56},31,"YouTube Blog","youtube-blog",{"name":58,"slug":59,"categories":60},"News","news",[61],{"id":62,"title":58,"slug":63},18,"quasanews",{"name":65,"slug":66,"categories":67},"Business","business",[68],{"id":69,"title":65,"slug":66},16,{"post":71,"published_news":94,"popular_news":160,"categories":230},{"title":72,"description":73,"meta_title":72,"meta_description":73,"meta_keywords":74,"text":75,"slug":76,"created_at":77,"publish_at":78,"formatted_created_at":79,"category_id":46,"links":80,"view_type":85,"video_url":86,"views":87,"likes":88,"lang":89,"comments_count":88,"category":90},"Restaurants Are Hiring AI to Pick Up the Phone When You Call","The next time you call an eatery to book a table, you might want to make sure you're talking to an actual human.","Restaurants Are Hiring AI to Pick Up the Phone, artificial intelligence","\u003Cp>Hello!\u003C/p>\n\n\u003Cp>The next time you call an eatery to book a table, you might want to make sure you're talking to an actual human.\u003C/p>\n\n\u003Cp>That's because more and more restaurants are turning to AI to handle over-the-phone reservations, \u003Cem>Wired \u003C/em>reports, in one of the more overlooked areas of the tech being used in hospitality.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-20/memory-4.webp\" type=\"image/webp\">\u003Cimg alt=\"Restaurants Are Hiring AI to Pick Up the Phone When You Call\" class=\"image-align-left\" height=\"114\" src=\"https://cdn.quasa.io/photos/foto-20/memory-4.jpeg\" width=\"200\" />\u003C/picture>A slew of these services have been launched in just the past few years. Among them, per \u003Cem>Wired\u003C/em>, include the startups Maitre-D AI, which rolled out in the Bay Area in 2024, RestoHost, which now takes calls at over 150 restaurants in Atlanta, and Slang, which pivoted to offering AI services to restaurants last year when it raised around $20 million in funding.\u003C/p>\n\n\u003Cp>It's a pretty low-stakes application of the tech, as far as irresponsible uses of AI go — but it's a testament to just how pervasive AI is becoming in taking over customer service roles once handled by humans across multiple industries.\u003C/p>\n\n\u003Ch4>\u003Cstrong>Bot Backup\u003C/strong>\u003C/h4>\n\n\u003Cp>The developers of these AI assistants frame it as a way to alleviate overworked restaurant workers, especially in a post-pandemic age when many of these establishments are chronically short-staffed.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-20/memory-5.webp\" type=\"image/webp\">\u003Cimg alt=\"Restaurants Are Hiring AI to Pick Up the Phone When You Call\" class=\"image-align-left\" height=\"201\" src=\"https://cdn.quasa.io/photos/foto-20/memory-5.jpg\" width=\"300\" />\u003C/picture>"Restaurants get a high volume of phone calls compared to other businesses, especially if they're popular and take reservations," Alex Sambvani, CEO and co-founder of Slang, told \u003Cem>Wired\u003C/em>.\u003C/p>\n\n\u003Cp>Sambvani claims that popular restaurants — at least in the big cities his company caters to — get between 800 to 1,000 calls per month — or on the high end of that estimate, over thirty customers, possibly angry or confused, calling in per day. And who wants to deal with that?\u003C/p>\n\n\u003Cp>"The phones would ring constantly throughout service," Matt Ho, a San Francisco restaurant owner who uses RestoHost, told \u003Cem>Wired\u003C/em>. "We would receive calls for basic questions that can be found on our website."\u003C/p>\n\n\u003Cp>"This platform makes the job easier for the host and does not disturb guests while they're enjoying their meal," he added.\u003C/p>\n\n\u003Ch4>\u003Cstrong>Human Touch\u003C/strong>\u003C/h4>\n\n\u003Cp>That's all well and good. But these \u003Ca href=\"https://quasa.io/media/openai-execs-mass-quit-as-company-removes-control-from-non-profit-board-and-hands-it-to-sam-altman054726\">AI\u003C/a> models tend to be sluggish, and can often get confused by customer inquiries (see: AI-powered drive-thrus).\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-20/memory-7.webp\" type=\"image/webp\">\u003Cimg alt=\"Restaurants Are Hiring AI to Pick Up the Phone When You Call\" class=\"image-align-left\" height=\"200\" src=\"https://cdn.quasa.io/photos/foto-20/memory-7.jpeg\" width=\"300\" />\u003C/picture>In the \u003Cem>Wired \u003C/em>reporter's experience, "many AI voice agents I called asked me to wait as they were conjuring an answer, or simply remained statically silent before replying." Changing her mind about a reservation mid-conversation, for example, would cause the AI to freeze up.\u003C/p>\n\n\u003Cp>Not all restaurant owners were impressed by the tech's performance, either. Brian Owens, who used Slang after reopening several of his New York restaurants, initially thought the pitch of using an AI to cut down on labor costs made sense.\u003C/p>\n\n\u003Cp>After he saw how the \u003Ca href=\"https://quasa.io/media/the-role-of-computer-science-in-software-development-and-artificial-intelligence\">AI\u003C/a> often left customers dissatisfied, however, he was disabused of that belief.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-20/aidata-2.webp\" type=\"image/webp\">\u003Cimg alt=\"Restaurants Are Hiring AI to Pick Up the Phone When You Call\" class=\"image-align-left\" height=\"183\" src=\"https://cdn.quasa.io/photos/foto-20/aidata-2.jpeg\" width=\"275\" />\u003C/picture>"If you're asking a robot how the vibe at the restaurant is, versus someone who is able to explain it by not using keywords — you know the difference," Owens told \u003Cem>Wired\u003C/em>. "I train my host staff to answer the phone with a smile, and you're not getting a smile when you're using AI."\u003C/p>\n\n\u003Cp>He may be onto something. For some customers, any company using AI is a total deal breaker; one recent survey showed that over half would switch to a competitor if they found a business was using AI in a customer service role. Maybe it's best, then, just to have an actual person pick up the phone.\u003C/p>\n\n\u003Cp>Thank you!\u003Cbr />\nJoin us on social media!\u003Cbr />\nSee you! \u003C/p>","restaurants-are-hiring-ai-to-pick-up-the-phone-when-you-call","2024-10-10T16:55:29.000000Z","2024-10-11T08:30:00.000000Z","11.10.2024",{"image":81,"image_webp":82,"thumb":83,"thumb_webp":84},"https://cdn.quasa.io/images/news/dOYTt1zMB7Rcu9TEsHPWokHHdQorKSKNwNWTRDuc.jpg","https://cdn.quasa.io/images/news/dOYTt1zMB7Rcu9TEsHPWokHHdQorKSKNwNWTRDuc.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/dOYTt1zMB7Rcu9TEsHPWokHHdQorKSKNwNWTRDuc.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/dOYTt1zMB7Rcu9TEsHPWokHHdQorKSKNwNWTRDuc.webp","large",null,1465,0,"en",{"id":46,"title":47,"slug":48,"meta_title":47,"meta_description":91,"meta_keywords":91,"deleted_at":86,"created_at":92,"updated_at":93,"lang":89},"Artificial Intelligence, ai, ml, machine learning, chatgpt, future","2024-09-22T08:08:27.000000Z","2024-09-23T12:49:38.000000Z",[95,110,122,134,147],{"title":96,"description":97,"slug":98,"created_at":99,"publish_at":99,"formatted_created_at":100,"category":101,"links":102,"view_type":107,"video_url":86,"views":108,"likes":88,"lang":89,"comments_count":88,"is_pinned":109},"Cloudflare Just Made Email a First-Class Citizen for AI Agents — And Traditional Email Services Are Feeling It","On April 17, 2026, Cloudflare quietly turned a long-standing dream into reality: it moved Email Service into public beta and added full Email Sending alongside the years-old Email Routing.","cloudflare-just-made-email-a-first-class-citizen-for-ai-agents-and-traditional-email-services-are-feeling-it","2026-04-19T18:41:05.000000Z","19.04.2026",{"title":43,"slug":44},{"image":103,"image_webp":104,"thumb":105,"thumb_webp":106},"https://cdn.quasa.io/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.jpg","https://cdn.quasa.io/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.webp","small",36,false,{"title":111,"description":112,"slug":113,"created_at":114,"publish_at":114,"formatted_created_at":100,"category":115,"links":116,"view_type":107,"video_url":86,"views":121,"likes":88,"lang":89,"comments_count":88,"is_pinned":109},"Mozilla Nails It: Thunderbolt Brings “ChatGPT at Home” to the Enterprise — Without Vendor Lock-In","While OpenAI and Anthropic race to sell their proprietary AI platforms to big corporations, Mozilla’s subsidiary MZLA Technologies has taken a very different route.","mozilla-nails-it-thunderbolt-brings-chatgpt-at-home-to-the-enterprise-without-vendor-lock-in","2026-04-19T15:37:27.000000Z",{"title":58,"slug":63},{"image":117,"image_webp":118,"thumb":119,"thumb_webp":120},"https://cdn.quasa.io/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.jpg","https://cdn.quasa.io/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.webp",53,{"title":123,"description":124,"slug":125,"created_at":126,"publish_at":126,"formatted_created_at":100,"category":127,"links":128,"view_type":107,"video_url":86,"views":133,"likes":88,"lang":89,"comments_count":88,"is_pinned":109},"X Is Finally Cracking Down on Unlabeled Ads — And It’s Personal","For years, X (formerly Twitter) has been a playground for undisclosed promotions, coordinated spam networks, and “native” advertising that masquerades as organic content.","x-is-finally-cracking-down-on-unlabeled-ads-and-it-s-personal","2026-04-19T15:07:48.000000Z",{"title":65,"slug":66},{"image":129,"image_webp":130,"thumb":131,"thumb_webp":132},"https://cdn.quasa.io/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.jpg","https://cdn.quasa.io/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.webp",55,{"title":135,"description":136,"slug":137,"created_at":138,"publish_at":139,"formatted_created_at":100,"category":140,"links":141,"view_type":107,"video_url":86,"views":146,"likes":88,"lang":89,"comments_count":88,"is_pinned":109},"Bitcoin Developers Propose BIP-361: Quantum-Proof Migration That Would Freeze Millions of Legacy Coins","In a move that could reshape the security of Bitcoin’s unspent transaction outputs forever, Bitcoin developers have introduced BIP-361 — officially titled “Post Quantum Migration and Legacy Signature Sunset.”","bitcoin-developers-propose-bip-361-quantum-proof-migration-that-would-freeze-millions-of-legacy-coins","2026-04-17T11:38:06.000000Z","2026-04-19T11:29:00.000000Z",{"title":43,"slug":44},{"image":142,"image_webp":143,"thumb":144,"thumb_webp":145},"https://cdn.quasa.io/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.jpg","https://cdn.quasa.io/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.webp",75,{"title":148,"description":149,"slug":150,"created_at":151,"publish_at":152,"formatted_created_at":100,"category":153,"links":154,"view_type":107,"video_url":86,"views":159,"likes":88,"lang":89,"comments_count":88,"is_pinned":109},"Thomas Peterffy’s Bold Vision for Prediction Markets: Why Interactive Brokers Is Betting Big on “Useful” Bets","In a wide-ranging conversation on Bloomberg’s Odd Lots podcast, Thomas Peterffy — founder, chairman, and CEO of Interactive Brokers (IBKR) — sat down to discuss one of the most intriguing projects in his company’s 50-year history: IBKR ForecastTrader, the brokerage giant’s freshly launched prediction market platform.","thomas-peterffy-s-bold-vision-for-prediction-markets-why-interactive-brokers-is-betting-big-on-useful-bets","2026-04-16T18:39:15.000000Z","2026-04-19T09:31:00.000000Z",{"title":65,"slug":66},{"image":155,"image_webp":156,"thumb":157,"thumb_webp":158},"https://cdn.quasa.io/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.jpg","https://cdn.quasa.io/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.webp",86,[161,174,189,201,216],{"title":162,"description":163,"slug":164,"created_at":165,"publish_at":166,"formatted_created_at":167,"category":168,"links":169,"view_type":107,"video_url":86,"views":172,"likes":173,"lang":89,"comments_count":88,"is_pinned":109},"The Anatomy of an Entrepreneur","Entrepreneur is a French word that means an enterpriser. Enterprisers are people who undertake a business or enterprise with the chance of earning profits or suffering from loss.","the-anatomy-of-an-entrepreneur","2021-08-04T15:18:21.000000Z","2025-12-14T06:09:00.000000Z","14.12.2025",{"title":65,"slug":66},{"image":170,"image_webp":86,"thumb":171,"thumb_webp":171},"https://cdn.quasa.io/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp",70851,2,{"title":175,"description":176,"slug":177,"created_at":178,"publish_at":179,"formatted_created_at":180,"category":181,"links":182,"view_type":85,"video_url":86,"views":187,"likes":188,"lang":89,"comments_count":88,"is_pinned":109},"Advertising on QUASA","QUASA MEDIA is read by more than 400 thousand people a month. We offer to place your article, add a link or order the writing of an article for publication.","advertising-on-quasa","2022-07-06T07:33:02.000000Z","2025-12-15T17:33:02.000000Z","15.12.2025",{"title":58,"slug":63},{"image":183,"image_webp":184,"thumb":185,"thumb_webp":186},"https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp",70615,4,{"title":190,"description":191,"slug":192,"created_at":193,"publish_at":194,"formatted_created_at":195,"category":196,"links":197,"view_type":107,"video_url":86,"views":200,"likes":188,"lang":89,"comments_count":88,"is_pinned":109},"What is a Startup?","A startup is not a new company, not a tech company, nor a new tech company. You can be a new tech company, if your goal is not to grow high and fast; then, you are not a startup. ","what-is-a-startup","2021-08-04T12:05:17.000000Z","2025-12-17T13:02:00.000000Z","17.12.2025",{"title":65,"slug":66},{"image":198,"image_webp":86,"thumb":199,"thumb_webp":199},"https://cdn.quasa.io/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp",68247,{"title":202,"description":203,"slug":204,"created_at":205,"publish_at":206,"formatted_created_at":207,"category":208,"links":209,"view_type":107,"video_url":86,"views":214,"likes":173,"lang":89,"comments_count":215,"is_pinned":109},"Top 5 Tips to Make More Money as a Content Creator","Content creators are one of the most desired job titles right now. Who wouldn’t want to earn a living online?","top-5-tips-to-make-more-money-as-a-content-creator","2022-01-17T17:31:51.000000Z","2026-01-17T11:30:00.000000Z","17.01.2026",{"title":19,"slug":20},{"image":210,"image_webp":211,"thumb":212,"thumb_webp":213},"https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp",42222,1,{"title":217,"description":218,"slug":219,"created_at":220,"publish_at":221,"formatted_created_at":222,"category":223,"links":224,"view_type":85,"video_url":86,"views":229,"likes":173,"lang":89,"comments_count":88,"is_pinned":109},"8 Logo Design Tips for Small Businesses","Your logo tells the story of your business and the values you stand for.","8-logo-design-tips-for-small-businesses","2021-12-04T21:59:52.000000Z","2025-05-05T03:30:00.000000Z","05.05.2025",{"title":15,"slug":16},{"image":225,"image_webp":226,"thumb":227,"thumb_webp":228},"https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp",41316,[231,232,233,234,235,236,237,238,239,240,241,242,243],{"title":23,"slug":24},{"title":47,"slug":48},{"title":55,"slug":56},{"title":43,"slug":44},{"title":51,"slug":52},{"title":31,"slug":32},{"title":35,"slug":36},{"title":27,"slug":28},{"title":19,"slug":20},{"title":15,"slug":16},{"title":58,"slug":63},{"title":11,"slug":12},{"title":65,"slug":66}]