[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"nav-categories":3,"article-meta-replaces-human-support-and-moderators-with-ai-across-facebook-and-instagram":70},{"data":4},[5,37,57,64],{"name":6,"slug":7,"categories":8},"Productivity","productivity",[9,13,17,21,25,29,33],{"id":10,"title":11,"slug":12},17,"Branding","branding",{"id":14,"title":15,"slug":16},19,"Marketing","marketing",{"id":18,"title":19,"slug":20},20,"Work","work",{"id":22,"title":23,"slug":24},34,"Community","community",{"id":26,"title":27,"slug":28},21,"For newbies","for-newbies",{"id":30,"title":31,"slug":32},24,"Investment","investment",{"id":34,"title":35,"slug":36},22,"Finance","finance",{"name":38,"slug":39,"categories":40},"Tech","tech",[41,45,49,53],{"id":42,"title":43,"slug":44},28,"Technology","technology",{"id":46,"title":47,"slug":48},32,"Artificial Intelligence","artificial-intelligence",{"id":50,"title":51,"slug":52},26,"Security and protection","security-and-protection",{"id":54,"title":55,"slug":56},31,"YouTube Blog","youtube-blog",{"name":58,"slug":59,"categories":60},"News","news",[61],{"id":62,"title":58,"slug":63},18,"quasanews",{"name":65,"slug":66,"categories":67},"Business","business",[68],{"id":69,"title":65,"slug":66},16,{"post":71,"published_news":98,"popular_news":166,"categories":236},{"title":72,"description":73,"meta_title":72,"meta_description":74,"meta_keywords":75,"text":76,"slug":77,"created_at":78,"publish_at":79,"formatted_created_at":80,"category_id":42,"links":81,"view_type":86,"video_url":87,"views":88,"likes":89,"lang":90,"comments_count":91,"category":92},"Meta Replaces Human Support and Moderators with AI Across Facebook and Instagram","Meta is making its most aggressive push yet into AI-powered operations on its flagship platforms. On March 19–20, 2026, the company announced the global rollout of a new Meta AI Support Assistant for Facebook and Instagram, alongside advanced AI systems for content moderation — with a clear and explicit goal of significantly reducing its reliance on third-party human moderators.","The Meta AI Support Assistant is now available worldwide in the Facebook and Instagram apps on iOS and Android, as well as in the desktop Help Centers.","t promises 24/7 assistance for account-related issues and responds in under five seconds in every language supported by the platforms.","\u003Cp>Meta is making its most aggressive push yet into AI-powered operations on its flagship platforms. On March 19–20, 2026, the company announced the global rollout of a new \u003Ca href=\"https://about.fb.com/news/2026/03/boosting-your-support-and-safety-on-metas-apps-with-ai/?ref=platformer.news\">\u003Cstrong>Meta AI Support Assistant\u003C/strong>\u003C/a> for Facebook and Instagram, alongside advanced AI systems for content moderation — with a clear and explicit goal of significantly reducing its reliance on third-party human moderators.\u003C/p>\n\n\u003Cp>The move is framed as a way to deliver faster, more consistent help and safety at scale. In practice, it also represents one of the largest shifts away from human labor in Meta’s history.\u003C/p>\n\n\u003Chr />\n\u003Ch4>\u003Cstrong>24/7 AI Support Assistant — Instant Answers, Limited Power\u003C/strong>\u003C/h4>\n\n\u003Cp>\u003Cpicture class=\"image-align-right\">\u003Csource srcset=\"https://cdn.quasa.io/photos/00/image-2026-03-23t105537346.webp\" type=\"image/webp\">\u003Cimg alt=\"Meta Replaces Human Support and Moderators with AI Across Facebook and Instagram\" class=\"image-align-right\" height=\"372\" src=\"https://cdn.quasa.io/photos/00/image-2026-03-23t105537346.jpg\" width=\"250\" />\u003C/picture>The Meta AI Support Assistant is now available worldwide in the Facebook and Instagram apps on iOS and Android, as well as in the desktop Help Centers. It promises 24/7 assistance for account-related issues and responds in under five seconds in every language supported by the platforms.\u003C/p>\n\n\u003Cp>\u003Cstrong>Users can ask the assistant to:\u003C/strong>\u003C/p>\n\n\u003Cul>\n\t\u003Cli>Reset passwords and update profile or privacy settings;\u003C/li>\n\t\u003Cli>Explain why content was removed or an account was restricted;\u003C/li>\n\t\u003Cli>Guide them through the appeal process;\u003C/li>\n\t\u003Cli>Report scams, impersonation, or problematic content.\u003C/li>\n\u003C/ul>\n\n\u003Cp>One of the assistant’s most useful features is its ability to clearly explain the reason behind a ban or takedown. But there’s a hard limit: \u003Cstrong>it cannot unban accounts or override most moderation decisions\u003C/strong>. It can tell you why you were blocked — it just can’t actually get you back in.\u003C/p>\n\n\u003Chr />\n\u003Ch4>\u003Cstrong>Smarter AI Moderation and Fewer Human Contractors\u003C/strong>\u003C/h4>\n\n\u003Cp>At the same time, Meta is deploying next-generation AI moderation models that it claims are far more accurate than previous systems.\u003C/p>\n\n\u003Cp>\u003Cstrong>Early results include:\u003C/strong>\u003C/p>\n\n\u003Cul>\n\t\u003Cli>Mitigating 5,000 previously undetected scam attempts per day;\u003C/li>\n\t\u003Cli>Reducing celebrity impersonation reports by over 80%;\u003C/li>\n\t\u003Cli>Detecting twice as much prohibited adult content while cutting mistakes by more than 60%;\u003C/li>\n\t\u003Cli>Blocking suspicious account takeovers and fake scam websites.\u003C/li>\n\u003C/ul>\n\n\u003Cp>The company is transparent about the bigger picture: as these AI systems improve, Meta will \u003Cstrong>substantially reduce its dependence on external third-party moderation vendors\u003C/strong>. Routine and repetitive review work will increasingly be handled by AI, while human teams will focus on complex appeals, high-risk cases, and cooperation with law enforcement.\u003C/p>\n\n\u003Chr />\n\u003Cp>\u003Cstrong>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/00/image-2026-03-23t105539326.webp\" type=\"image/webp\">\u003Cimg alt=\"Meta Replaces Human Support and Moderators with AI Across Facebook and Instagram\" class=\"image-align-left\" height=\"447\" src=\"https://cdn.quasa.io/photos/00/image-2026-03-23t105539326.jpg\" width=\"300\" />\u003C/picture>Also read:\u003C/strong>\u003C/p>\n\n\u003Cul>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/bytedance-pursues-custom-ai-chip-development-amid-samsung-manufacturing-talks\">ByteDance Pursues Custom AI Chip Development Amid Samsung Manufacturing Talks\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/dario-amodei-s-first-interview-after-pentagon-blacklist-we-are-patriots\">Dario Amodei’s First Interview After Pentagon Blacklist: “We Are Patriots”\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/martian-releases-largest-open-source-benchmark-for-ai-code-review-agents\">Martian Releases Largest Open-Source Benchmark for AI Code Review Agents\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/developers-meet-your-new-favorite-tool-postspark\">Developers, Meet Your New Favorite Tool: Postspark\u003C/a>\u003C/li>\n\u003C/ul>\n\n\u003Ch4>\u003Cstrong>Faster Explanations, Not Real Solutions\u003C/strong>\u003C/h4>\n\n\u003Cp>On the surface, this looks like progress for a company long criticized for its slow and opaque support system. An AI that answers in seconds is undeniably better than waiting weeks for a human response.\u003C/p>\n\n\u003Cp>But the deeper reality is more troubling. For years, the biggest problem on Facebook and Instagram hasn’t been the lack of answers — it’s been the lack of meaningful resolution. Giving users a fast, polite explanation of why they were banned while still leaving them without a path to fix it doesn’t solve the problem. It just automates the frustration.\u003C/p>\n\n\u003Cp>Meta is essentially betting that AI can replace both customer support agents and third-party moderators at scale. The efficiency and cost savings will be enormous. What remains to be seen is whether the experience for the billions of everyday users actually improves — or whether the platforms simply become even more impersonal, opaque, and difficult to navigate.\u003C/p>\n\n\u003Cp>As one observer put it after the announcement: adding an AI bot to a service that already lacked proper support isn’t innovation — it’s just making the same broken system run faster. The coming year will show whether Meta’s AI gamble delivers real safety and help, or simply cheaper, colder operations.\u003C/p>","meta-replaces-human-support-and-moderators-with-ai-across-facebook-and-instagram","2026-03-23T09:56:40.000000Z","2026-04-02T09:49:00.000000Z","02.04.2026",{"image":82,"image_webp":83,"thumb":84,"thumb_webp":85},"https://cdn.quasa.io/images/news/BGLYCVpCjWnXXVLQ9itjO3pdLAoBA2IwSgT4rNER.jpg","https://cdn.quasa.io/images/news/BGLYCVpCjWnXXVLQ9itjO3pdLAoBA2IwSgT4rNER.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/BGLYCVpCjWnXXVLQ9itjO3pdLAoBA2IwSgT4rNER.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/BGLYCVpCjWnXXVLQ9itjO3pdLAoBA2IwSgT4rNER.webp","small",null,1140,1,"en",0,{"id":42,"title":43,"slug":44,"meta_title":93,"meta_description":94,"meta_keywords":95,"deleted_at":87,"created_at":96,"updated_at":97,"lang":90},"Technology | AI Breakthroughs and Fresh News | QUASA","All the most interesting and useful about technologies. Exclusive articles from technologies you won't find anywhere else.","Technology, tech, business, ai, gadget, gadgets, life hacks","2023-03-23T08:15:32.000000Z","2026-04-22T15:05:32.000000Z",[99,114,127,140,153],{"title":100,"description":101,"slug":102,"created_at":103,"publish_at":104,"formatted_created_at":105,"category":106,"links":107,"view_type":86,"video_url":87,"views":112,"likes":91,"lang":90,"comments_count":91,"is_pinned":113},"The State of Hybrid Freelance 2026: AI, Web3 and the Death of Traditional Work (Update April 2026)","New industry data from QUASA: How AI and Web3 are destroying traditional work in 2026. Download the full report.","report-2026","2026-02-02T08:38:20.000000Z","2026-04-26T18:03:00.000000Z","26.04.2026",{"title":19,"slug":20},{"image":108,"image_webp":109,"thumb":110,"thumb_webp":111},"https://cdn.quasa.io/images/news/GD0ptwC1dSdOUluvqyI6Hkay9pmmzOQGaJPpn1ib.jpg","https://cdn.quasa.io/images/news/GD0ptwC1dSdOUluvqyI6Hkay9pmmzOQGaJPpn1ib.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/GD0ptwC1dSdOUluvqyI6Hkay9pmmzOQGaJPpn1ib.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/GD0ptwC1dSdOUluvqyI6Hkay9pmmzOQGaJPpn1ib.webp",1086,false,{"title":115,"description":116,"slug":117,"created_at":118,"publish_at":119,"formatted_created_at":105,"category":120,"links":121,"view_type":86,"video_url":87,"views":126,"likes":91,"lang":90,"comments_count":91,"is_pinned":113},"44% of All New Music on Deezer Is AI-Generated — But Almost Nobody Is Actually Listening to It","According to Deezer’s own data released today, 44% of all tracks uploaded to the platform in recent months are AI-generated. That’s roughly 75,000 new AI tracks every single day.","44-of-all-new-music-on-deezer-is-ai-generated-but-almost-nobody-is-actually-listening-to-it","2026-04-22T10:46:48.000000Z","2026-04-26T11:29:00.000000Z",{"title":43,"slug":44},{"image":122,"image_webp":123,"thumb":124,"thumb_webp":125},"https://cdn.quasa.io/images/news/wskvsp2FNCu1jBf6vRXozVOrRdR81ZcZ2HxNtqnQ.jpg","https://cdn.quasa.io/images/news/wskvsp2FNCu1jBf6vRXozVOrRdR81ZcZ2HxNtqnQ.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/wskvsp2FNCu1jBf6vRXozVOrRdR81ZcZ2HxNtqnQ.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/wskvsp2FNCu1jBf6vRXozVOrRdR81ZcZ2HxNtqnQ.webp",55,{"title":128,"description":129,"slug":130,"created_at":131,"publish_at":132,"formatted_created_at":105,"category":133,"links":134,"view_type":86,"video_url":87,"views":139,"likes":91,"lang":90,"comments_count":91,"is_pinned":113},"DeviantArt Bet Big on Generative AI — And It Paid Off Handsomely","For years, DeviantArt was written off as a relic of the early internet. As users migrated to Instagram, Twitter, and TikTok in the 2010s, and especially after the platform embraced AI-generated art, many predicted its inevitable decline or even death.","deviantart-bet-big-on-generative-ai-and-it-paid-off-handsomely","2026-04-22T10:09:55.000000Z","2026-04-26T09:54:00.000000Z",{"title":65,"slug":66},{"image":135,"image_webp":136,"thumb":137,"thumb_webp":138},"https://cdn.quasa.io/images/news/bRozQMoqjGsC2vlLJdXxc5YwrSOI37nqJObC76ov.jpg","https://cdn.quasa.io/images/news/bRozQMoqjGsC2vlLJdXxc5YwrSOI37nqJObC76ov.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/bRozQMoqjGsC2vlLJdXxc5YwrSOI37nqJObC76ov.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/bRozQMoqjGsC2vlLJdXxc5YwrSOI37nqJObC76ov.webp",64,{"title":141,"description":142,"slug":143,"created_at":144,"publish_at":145,"formatted_created_at":105,"category":146,"links":147,"view_type":86,"video_url":87,"views":152,"likes":91,"lang":90,"comments_count":91,"is_pinned":113},"The Rise of “Neuro-Slop”: American Companies Are Flooding Documents with AI’s Favorite Corporate Phrase","“It’s not just a buzzword — it’s a revolution.”“It’s not an expense — it’s an investment in the future.”“It’s not innovation — it’s transformation at scale.”","the-rise-of-neuro-slop-american-companies-are-flooding-documents-with-ai-s-favorite-corporate-phrase","2026-04-22T09:42:52.000000Z","2026-04-26T06:31:00.000000Z",{"title":19,"slug":20},{"image":148,"image_webp":149,"thumb":150,"thumb_webp":151},"https://cdn.quasa.io/images/news/QZwjrl2n9BBhF1ZBGkPtLbWo1nYEoaB4M9NaH4Ez.jpg","https://cdn.quasa.io/images/news/QZwjrl2n9BBhF1ZBGkPtLbWo1nYEoaB4M9NaH4Ez.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/QZwjrl2n9BBhF1ZBGkPtLbWo1nYEoaB4M9NaH4Ez.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/QZwjrl2n9BBhF1ZBGkPtLbWo1nYEoaB4M9NaH4Ez.webp",79,{"title":154,"description":155,"slug":156,"created_at":157,"publish_at":158,"formatted_created_at":105,"category":159,"links":160,"view_type":86,"video_url":87,"views":165,"likes":91,"lang":90,"comments_count":91,"is_pinned":113},"From Mortgage Crisis to Million-Dollar Soul Food Empire: How Rene Johnson Turned Her Grandmother’s Recipes into Success","Here's a polished, engaging English article based on Rene Johnson's inspiring story:","from-mortgage-crisis-to-million-dollar-soul-food-empire-how-rene-johnson-turned-her-grandmother-s-recipes-into-success","2026-04-22T09:27:00.000000Z","2026-04-26T03:17:00.000000Z",{"title":65,"slug":66},{"image":161,"image_webp":162,"thumb":163,"thumb_webp":164},"https://cdn.quasa.io/images/news/kxougXzpvneyztKMomkJXmBeF63aQvsd4rxrWPiI.jpg","https://cdn.quasa.io/images/news/kxougXzpvneyztKMomkJXmBeF63aQvsd4rxrWPiI.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/kxougXzpvneyztKMomkJXmBeF63aQvsd4rxrWPiI.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/kxougXzpvneyztKMomkJXmBeF63aQvsd4rxrWPiI.webp",96,[167,180,196,208,222],{"title":168,"description":169,"slug":170,"created_at":171,"publish_at":172,"formatted_created_at":173,"category":174,"links":175,"view_type":86,"video_url":87,"views":178,"likes":179,"lang":90,"comments_count":91,"is_pinned":113},"The Anatomy of an Entrepreneur","Entrepreneur is a French word that means an enterpriser. Enterprisers are people who undertake a business or enterprise with the chance of earning profits or suffering from loss.","the-anatomy-of-an-entrepreneur","2021-08-04T15:18:21.000000Z","2025-12-14T06:09:00.000000Z","14.12.2025",{"title":65,"slug":66},{"image":176,"image_webp":87,"thumb":177,"thumb_webp":177},"https://cdn.quasa.io/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp",71736,2,{"title":181,"description":182,"slug":183,"created_at":184,"publish_at":185,"formatted_created_at":186,"category":187,"links":188,"view_type":193,"video_url":87,"views":194,"likes":195,"lang":90,"comments_count":91,"is_pinned":113},"Advertising on QUASA","QUASA MEDIA is read by more than 400 thousand people a month. We offer to place your article, add a link or order the writing of an article for publication.","advertising-on-quasa","2022-07-06T07:33:02.000000Z","2025-12-15T17:33:02.000000Z","15.12.2025",{"title":58,"slug":63},{"image":189,"image_webp":190,"thumb":191,"thumb_webp":192},"https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","large",71517,4,{"title":197,"description":198,"slug":199,"created_at":200,"publish_at":201,"formatted_created_at":202,"category":203,"links":204,"view_type":86,"video_url":87,"views":207,"likes":195,"lang":90,"comments_count":91,"is_pinned":113},"What is a Startup?","A startup is not a new company, not a tech company, nor a new tech company. You can be a new tech company, if your goal is not to grow high and fast; then, you are not a startup. ","what-is-a-startup","2021-08-04T12:05:17.000000Z","2025-12-17T13:02:00.000000Z","17.12.2025",{"title":65,"slug":66},{"image":205,"image_webp":87,"thumb":206,"thumb_webp":206},"https://cdn.quasa.io/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp",69116,{"title":209,"description":210,"slug":211,"created_at":212,"publish_at":213,"formatted_created_at":214,"category":215,"links":216,"view_type":86,"video_url":87,"views":221,"likes":179,"lang":90,"comments_count":89,"is_pinned":113},"Top 5 Tips to Make More Money as a Content Creator","Content creators are one of the most desired job titles right now. Who wouldn’t want to earn a living online?","top-5-tips-to-make-more-money-as-a-content-creator","2022-01-17T17:31:51.000000Z","2026-01-17T11:30:00.000000Z","17.01.2026",{"title":19,"slug":20},{"image":217,"image_webp":218,"thumb":219,"thumb_webp":220},"https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp",43027,{"title":223,"description":224,"slug":225,"created_at":226,"publish_at":227,"formatted_created_at":228,"category":229,"links":230,"view_type":193,"video_url":87,"views":235,"likes":179,"lang":90,"comments_count":91,"is_pinned":113},"8 Logo Design Tips for Small Businesses","Your logo tells the story of your business and the values you stand for.","8-logo-design-tips-for-small-businesses","2021-12-04T21:59:52.000000Z","2025-05-05T03:30:00.000000Z","05.05.2025",{"title":15,"slug":16},{"image":231,"image_webp":232,"thumb":233,"thumb_webp":234},"https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp",42049,[237,238,239,240,241,242,243,244,245,246,247,248,249],{"title":23,"slug":24},{"title":47,"slug":48},{"title":55,"slug":56},{"title":43,"slug":44},{"title":51,"slug":52},{"title":31,"slug":32},{"title":35,"slug":36},{"title":27,"slug":28},{"title":19,"slug":20},{"title":15,"slug":16},{"title":58,"slug":63},{"title":11,"slug":12},{"title":65,"slug":66}]