[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"nav-categories":3,"article-investing-in-customer-training-is-a-good-marketing-strategy":70},{"data":4},[5,37,57,64],{"name":6,"slug":7,"categories":8},"Productivity","productivity",[9,13,17,21,25,29,33],{"id":10,"title":11,"slug":12},17,"Branding","branding",{"id":14,"title":15,"slug":16},19,"Marketing","marketing",{"id":18,"title":19,"slug":20},20,"Work","work",{"id":22,"title":23,"slug":24},34,"Community","community",{"id":26,"title":27,"slug":28},21,"For newbies","for-newbies",{"id":30,"title":31,"slug":32},24,"Investment","investment",{"id":34,"title":35,"slug":36},22,"Finance","finance",{"name":38,"slug":39,"categories":40},"Tech","tech",[41,45,49,53],{"id":42,"title":43,"slug":44},28,"Technology","technology",{"id":46,"title":47,"slug":48},32,"Artificial Intelligence","artificial-intelligence",{"id":50,"title":51,"slug":52},26,"Security and protection","security-and-protection",{"id":54,"title":55,"slug":56},31,"YouTube Blog","youtube-blog",{"name":58,"slug":59,"categories":60},"News","news",[61],{"id":62,"title":58,"slug":63},18,"quasanews",{"name":65,"slug":66,"categories":67},"Business","business",[68],{"id":69,"title":65,"slug":66},16,{"post":71,"published_news":95,"popular_news":162,"categories":233},{"title":72,"description":73,"meta_title":72,"meta_description":74,"meta_keywords":75,"text":76,"slug":77,"created_at":78,"publish_at":79,"formatted_created_at":80,"category_id":69,"links":81,"view_type":85,"video_url":83,"views":86,"likes":87,"lang":88,"comments_count":87,"category":89},"Investing In Customer Training Is A Good Marketing Strategy","With technological advancements, the products are becoming more complex. To","With technological advancements, the products are becoming more complex.","Investing In Customer Training, Good Marketing Strategy","\u003Cp>Hello!\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-7/b2b-7.webp\" type=\"image/webp\">\u003Cimg alt=\"Investing In Customer Training Is A Good Marketing Strategy\" class=\"image-align-left\" height=\"200\" src=\"https://cdn.quasa.io/photos/foto-7/b2b-7.jpeg\" width=\"300\" />\u003C/picture>Companies have been following evolved methodologies to sell their product capturing the customer’s attention on all the possible platforms. From social media marketing to email marketing, to direct sales, no platform is left to exploit its potential to attract customers.\u003C/p>\n\n\u003Cp>With technological advancements, the products are becoming more complex. To provide an excellent customer experience, it is not sufficient only to reach out to the customers but to provide the required support and ensure a smooth onboarding process.\u003C/p>\n\n\u003Cp>A simple and effective solution is to provide customer training. Also referred to as an extended enterprise learning, the elearning program can be designed for external customers and partners.\u003C/p>\n\n\u003Cp>The learning program helps the user of the product to leverage its usefulness to its maximum potential. Such post-sales experience has proven to be beneficial for the companies in terms of providing excellent customer experience thus increasing the sales and earning loyal customers.\u003C/p>\n\n\u003Cp>Listed below are some of the benefits that one can reap from such extended enterprise programs:\u003C/p>\n\n\u003Ch3>\u003Cstrong>Delightful Onboarding:\u003C/strong>\u003C/h3>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-11/aaaaamm-12.webp\" type=\"image/webp\">\u003Cimg alt=\"Investing In Customer Training Is A Good Marketing Strategy\" class=\"image-align-left\" height=\"200\" src=\"https://cdn.quasa.io/photos/foto-11/aaaaamm-12.jpeg\" width=\"300\" />\u003C/picture>Providing an intuitive, fast and simple interface for your training program eases customer onboarding.\u003C/p>\n\n\u003Cp>With the help of this training program, the customer can explore the benefits to the maximum and will always be delighted to use the benefits of the product to its full potential.\u003C/p>\n\n\u003Cp>This helps in creating brand loyalty that will add to the business.\u003C/p>\n\n\u003Cp>While marketing your product, this feature can actually create confidence in customers by showing how much you care for them.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Increased Revenue:\u003C/strong>\u003C/h3>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/shares/00-25pr-13.webp\" type=\"image/webp\">\u003Cimg alt=\"Investing In Customer Training Is A Good Marketing Strategy\" class=\"image-align-left\" src=\"https://cdn.quasa.io/photos/shares/00-25pr-13.jpg\" width=\"300\" />\u003C/picture>It is the widely accepted fact that the cost of acquiring a new customer is much more than retaining the existing customer.\u003C/p>\n\n\u003Cp>By providing a well-thought training program will surely help in retaining the customers. A good customer experience leads to happy and \u003Ca href=\"https://quasa.io/media/how-post-purchase-marketing-can-convert-one-time-shoppers-into-loyal-customers\">loyal customers\u003C/a>.\u003C/p>\n\n\u003Cp>Your revenue through a renewal of the services increases. It becomes easier to cross-sell other products or to sell the tools to upgrade the existing product to loyal customers. Multiple streams of revenues open up both directly and indirectly.\u003C/p>\n\n\u003Ch3>Customer Satisfaction\u003C/h3>\n\n\u003Cp>A professionally trained staff realises that “the customer is not always right,” but even if he is wrong, he has to be careful and his problem resolved. Empathy and proactivity are essential in order to satisfy the customer.\u003C/p>\n\n\u003Cp>Your team can acquire and train these two attributes. So make sure to train your personnel to constantly satisfy their consumers.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Reduced Cost:\u003C/strong>\u003C/h3>\n\n\u003Cp>A well-curated training program will lead to the requirement of lesser support. The customer can refer to the training modules in case of issues later providing them the freedom from depending on the support team. Some products require the service agents to visit the location that includes travel costs. With an effective well thought training program through a responsive learning management tool, this cost can be brought down drastically. Also, lesser dependencies provide better ratings while providing a delightful experience.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Increased Engagement: \u003C/strong>\u003C/h3>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/foto-12/1set-4.webp\" type=\"image/webp\">\u003Cimg alt=\"Investing In Customer Training Is A Good Marketing Strategy\" class=\"image-align-left\" height=\"200\" src=\"https://cdn.quasa.io/photos/foto-12/1set-4.jpeg\" width=\"300\" />\u003C/picture>A good onboarding training program provides a great \u003Ca href=\"https://quasa.io/media/top-6-essential-elements-of-a-great-customer-experience\">customer experience\u003C/a> and acts as a differentiator. The added value that the customer gets is much more than the troubleshooting services. In a way, the customer will engage with the brand that can derive the greater value of your product. This in turn will increase the rating of your product with the help of increased CSAT and NPS.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Brand Promotion:\u003C/strong>\u003C/h3>\n\n\u003Cp>Complex products when used easily with the help of good training will lead to satisfied customers. Such customers become vocal about the product and recommend it in their circle of contacts.\u003C/p>\n\n\u003Cp>In other words, they indirectly become your brand ambassadors. Customers with positive word of mouth advocate your product thus attracting more customers with their recommendations.\u003C/p>\n\n\u003Cp>Also read:\u003C/p>\n\n\u003Cul>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/top-5-growth-hacking-tactics-to-fuel-your-b2b-sales\">Top 5 Growth Hacking Tactics to Fuel Your B2B Sales\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/what-is-pimpandhost\">What is PimpAndHost?\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/we-are-pleased-to-announce-that-sergey-sevantsyan-has-joined-us\">We are pleased to announce that Sergey Sevantsyan has joined us!\u003C/a>\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Conclusion.\u003C/strong>\u003C/h3>\n\n\u003Cp>Benefits of customer training are not limited to the list mentioned above.\u003C/p>\n\n\u003Cp>Thank you!\u003Cbr />\nJoin us on social media!\u003Cbr />\nSee you!\u003C/p>","investing-in-customer-training-is-a-good-marketing-strategy","2023-07-25T12:28:59.000000Z","2023-07-27T06:30:00.000000Z","27.07.2023",{"image":82,"image_webp":83,"thumb":84,"thumb_webp":84},"https://cdn.quasa.io/images/news/iILwf2qXx3XFOrqVMH4o5gEA7wrtA10yL4qxyVkF.webp",null,"https://cdn.quasa.io/thumbs/news-thumb/images/news/iILwf2qXx3XFOrqVMH4o5gEA7wrtA10yL4qxyVkF.webp","small",1479,0,"en",{"id":69,"title":65,"slug":66,"meta_title":90,"meta_description":91,"meta_keywords":92,"deleted_at":83,"created_at":93,"updated_at":94,"lang":88},"Quasa Media - Growth Hacking in Business","Business is a battlefield. In QUASA MEDIA you will find all the most useful articles on how to do business and not screw up.","Business, earn money, business strategy, business process","2021-08-03T10:59:17.000000Z","2024-08-25T15:45:11.000000Z",[96,111,123,136,149],{"title":97,"description":98,"slug":99,"created_at":100,"publish_at":101,"formatted_created_at":102,"category":103,"links":104,"view_type":85,"video_url":83,"views":109,"likes":87,"lang":88,"comments_count":87,"is_pinned":110},"GitHub’s AI Agent Tsunami: 275 Million Commits a Week, 14 Billion Projected for 2026 — And the Platform Is Starting to Crack","GitHub just hit numbers that would have sounded like science fiction twelve months ago.","github-s-ai-agent-tsunami-275-million-commits-a-week-14-billion-projected-for-2026-and-the-platform-is-starting-to-crack","2026-04-17T17:10:50.000000Z","2026-04-20T11:57:00.000000Z","20.04.2026",{"title":58,"slug":63},{"image":105,"image_webp":106,"thumb":107,"thumb_webp":108},"https://cdn.quasa.io/images/news/XZTYmDGdaBEeRqB4Fv56AeOVoRtMa9PgoABzA3uj.jpg","https://cdn.quasa.io/images/news/XZTYmDGdaBEeRqB4Fv56AeOVoRtMa9PgoABzA3uj.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/XZTYmDGdaBEeRqB4Fv56AeOVoRtMa9PgoABzA3uj.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/XZTYmDGdaBEeRqB4Fv56AeOVoRtMa9PgoABzA3uj.webp",9,false,{"title":112,"description":113,"slug":114,"created_at":115,"publish_at":116,"formatted_created_at":102,"category":117,"links":118,"view_type":85,"video_url":83,"views":34,"likes":87,"lang":88,"comments_count":87,"is_pinned":110},"Time’s Up for SaaS: Grow Faster or Disappear","The public markets have spoken — and the verdict is brutal. In early 2026, the software sector is in freefall. The Meritech Public SaaS Index has plunged 37% since the end of Q3 2025.","time-s-up-for-saas-grow-faster-or-disappear","2026-04-17T16:42:27.000000Z","2026-04-20T09:32:00.000000Z",{"title":31,"slug":32},{"image":119,"image_webp":120,"thumb":121,"thumb_webp":122},"https://cdn.quasa.io/images/news/Pgd6kFN0MEzRDCuMrQRslHnVu4QNjjMMfuhEgOWY.jpg","https://cdn.quasa.io/images/news/Pgd6kFN0MEzRDCuMrQRslHnVu4QNjjMMfuhEgOWY.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Pgd6kFN0MEzRDCuMrQRslHnVu4QNjjMMfuhEgOWY.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Pgd6kFN0MEzRDCuMrQRslHnVu4QNjjMMfuhEgOWY.webp",{"title":124,"description":125,"slug":126,"created_at":127,"publish_at":128,"formatted_created_at":102,"category":129,"links":130,"view_type":85,"video_url":83,"views":135,"likes":87,"lang":88,"comments_count":87,"is_pinned":110},"Twitter Dev Builds “Stukach-Claw” — An AI Snitch Bot That’s Already Reported 4,250 People to the IRS for Tax Jokes","A crypto trader and developer known as @camolNFT has gone viral after revealing he built an autonomous AI agent called OpenClaw (affectionately dubbed Stukach-Claw by Russian-speaking users) that actively hunts for “jokes” about tax evasion on social media and automatically files whistleblower reports with the IRS.","twitter-dev-builds-stukach-claw-an-ai-snitch-bot-that-s-already-reported-4-250-people-to-the-irs-for-tax-jokes","2026-04-17T12:09:57.000000Z","2026-04-20T06:06:00.000000Z",{"title":19,"slug":20},{"image":131,"image_webp":132,"thumb":133,"thumb_webp":134},"https://cdn.quasa.io/images/news/Bknfo3h65dH5eqJ5coCdgVsAxMYJsDIOPyZplmaX.jpg","https://cdn.quasa.io/images/news/Bknfo3h65dH5eqJ5coCdgVsAxMYJsDIOPyZplmaX.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Bknfo3h65dH5eqJ5coCdgVsAxMYJsDIOPyZplmaX.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Bknfo3h65dH5eqJ5coCdgVsAxMYJsDIOPyZplmaX.webp",41,{"title":137,"description":138,"slug":139,"created_at":140,"publish_at":141,"formatted_created_at":102,"category":142,"links":143,"view_type":85,"video_url":83,"views":148,"likes":87,"lang":88,"comments_count":87,"is_pinned":110},"Baidu Drops ERNIE-Image: A Compact 8B Open-Source Text-to-Image Model That Tops the Charts","Baidu has just released ERNIE-Image — a new open-weight text-to-image generator that is already turning heads in the AI community.","baidu-drops-ernie-image-a-compact-8b-open-source-text-to-image-model-that-tops-the-charts","2026-04-17T11:57:35.000000Z","2026-04-20T03:44:00.000000Z",{"title":47,"slug":48},{"image":144,"image_webp":145,"thumb":146,"thumb_webp":147},"https://cdn.quasa.io/images/news/1QiOJcmqi34aQvnRfCwi97GmGUD4JPEukbjf4csU.jpg","https://cdn.quasa.io/images/news/1QiOJcmqi34aQvnRfCwi97GmGUD4JPEukbjf4csU.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/1QiOJcmqi34aQvnRfCwi97GmGUD4JPEukbjf4csU.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/1QiOJcmqi34aQvnRfCwi97GmGUD4JPEukbjf4csU.webp",54,{"title":150,"description":151,"slug":152,"created_at":153,"publish_at":153,"formatted_created_at":154,"category":155,"links":156,"view_type":85,"video_url":83,"views":161,"likes":87,"lang":88,"comments_count":87,"is_pinned":110},"Cloudflare Just Made Email a First-Class Citizen for AI Agents — And Traditional Email Services Are Feeling It","On April 17, 2026, Cloudflare quietly turned a long-standing dream into reality: it moved Email Service into public beta and added full Email Sending alongside the years-old Email Routing.","cloudflare-just-made-email-a-first-class-citizen-for-ai-agents-and-traditional-email-services-are-feeling-it","2026-04-19T18:41:05.000000Z","19.04.2026",{"title":43,"slug":44},{"image":157,"image_webp":158,"thumb":159,"thumb_webp":160},"https://cdn.quasa.io/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.jpg","https://cdn.quasa.io/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/BL8rqDdPh380Xfk5TP00aXBFWdOVXI5BUQ1TuSaC.webp",103,[163,176,192,204,219],{"title":164,"description":165,"slug":166,"created_at":167,"publish_at":168,"formatted_created_at":169,"category":170,"links":171,"view_type":85,"video_url":83,"views":174,"likes":175,"lang":88,"comments_count":87,"is_pinned":110},"The Anatomy of an Entrepreneur","Entrepreneur is a French word that means an enterpriser. Enterprisers are people who undertake a business or enterprise with the chance of earning profits or suffering from loss.","the-anatomy-of-an-entrepreneur","2021-08-04T15:18:21.000000Z","2025-12-14T06:09:00.000000Z","14.12.2025",{"title":65,"slug":66},{"image":172,"image_webp":83,"thumb":173,"thumb_webp":173},"https://cdn.quasa.io/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp",70918,2,{"title":177,"description":178,"slug":179,"created_at":180,"publish_at":181,"formatted_created_at":182,"category":183,"links":184,"view_type":189,"video_url":83,"views":190,"likes":191,"lang":88,"comments_count":87,"is_pinned":110},"Advertising on QUASA","QUASA MEDIA is read by more than 400 thousand people a month. We offer to place your article, add a link or order the writing of an article for publication.","advertising-on-quasa","2022-07-06T07:33:02.000000Z","2025-12-15T17:33:02.000000Z","15.12.2025",{"title":58,"slug":63},{"image":185,"image_webp":186,"thumb":187,"thumb_webp":188},"https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","large",70683,4,{"title":193,"description":194,"slug":195,"created_at":196,"publish_at":197,"formatted_created_at":198,"category":199,"links":200,"view_type":85,"video_url":83,"views":203,"likes":191,"lang":88,"comments_count":87,"is_pinned":110},"What is a Startup?","A startup is not a new company, not a tech company, nor a new tech company. You can be a new tech company, if your goal is not to grow high and fast; then, you are not a startup. ","what-is-a-startup","2021-08-04T12:05:17.000000Z","2025-12-17T13:02:00.000000Z","17.12.2025",{"title":65,"slug":66},{"image":201,"image_webp":83,"thumb":202,"thumb_webp":202},"https://cdn.quasa.io/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp",68313,{"title":205,"description":206,"slug":207,"created_at":208,"publish_at":209,"formatted_created_at":210,"category":211,"links":212,"view_type":85,"video_url":83,"views":217,"likes":175,"lang":88,"comments_count":218,"is_pinned":110},"Top 5 Tips to Make More Money as a Content Creator","Content creators are one of the most desired job titles right now. Who wouldn’t want to earn a living online?","top-5-tips-to-make-more-money-as-a-content-creator","2022-01-17T17:31:51.000000Z","2026-01-17T11:30:00.000000Z","17.01.2026",{"title":19,"slug":20},{"image":213,"image_webp":214,"thumb":215,"thumb_webp":216},"https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp",42281,1,{"title":220,"description":221,"slug":222,"created_at":223,"publish_at":224,"formatted_created_at":225,"category":226,"links":227,"view_type":189,"video_url":83,"views":232,"likes":175,"lang":88,"comments_count":87,"is_pinned":110},"8 Logo Design Tips for Small Businesses","Your logo tells the story of your business and the values you stand for.","8-logo-design-tips-for-small-businesses","2021-12-04T21:59:52.000000Z","2025-05-05T03:30:00.000000Z","05.05.2025",{"title":15,"slug":16},{"image":228,"image_webp":229,"thumb":230,"thumb_webp":231},"https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp",41375,[234,235,236,237,238,239,240,241,242,243,244,245,246],{"title":23,"slug":24},{"title":47,"slug":48},{"title":55,"slug":56},{"title":43,"slug":44},{"title":51,"slug":52},{"title":31,"slug":32},{"title":35,"slug":36},{"title":27,"slug":28},{"title":19,"slug":20},{"title":15,"slug":16},{"title":58,"slug":63},{"title":11,"slug":12},{"title":65,"slug":66}]