[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"nav-categories":3,"article-how-does-a-chatbot-help-you-get-to-know-your-customers-ai-chatbot":70},{"data":4},[5,37,57,64],{"name":6,"slug":7,"categories":8},"Productivity","productivity",[9,13,17,21,25,29,33],{"id":10,"title":11,"slug":12},17,"Branding","branding",{"id":14,"title":15,"slug":16},19,"Marketing","marketing",{"id":18,"title":19,"slug":20},20,"Work","work",{"id":22,"title":23,"slug":24},34,"Community","community",{"id":26,"title":27,"slug":28},21,"For newbies","for-newbies",{"id":30,"title":31,"slug":32},24,"Investment","investment",{"id":34,"title":35,"slug":36},22,"Finance","finance",{"name":38,"slug":39,"categories":40},"Tech","tech",[41,45,49,53],{"id":42,"title":43,"slug":44},28,"Technology","technology",{"id":46,"title":47,"slug":48},32,"Artificial Intelligence","artificial-intelligence",{"id":50,"title":51,"slug":52},26,"Security and protection","security-and-protection",{"id":54,"title":55,"slug":56},31,"YouTube Blog","youtube-blog",{"name":58,"slug":59,"categories":60},"News","news",[61],{"id":62,"title":58,"slug":63},18,"quasanews",{"name":65,"slug":66,"categories":67},"Business","business",[68],{"id":69,"title":65,"slug":66},16,{"post":71,"published_news":96,"popular_news":161,"categories":231},{"title":72,"description":73,"meta_title":72,"meta_description":73,"meta_keywords":74,"text":75,"slug":76,"created_at":77,"publish_at":78,"formatted_created_at":79,"category_id":69,"links":80,"view_type":85,"video_url":86,"views":87,"likes":88,"lang":89,"comments_count":88,"category":90},"How does a Chatbot help You get to Know Your Customers: AI Chatbot","Putting the client at the focal point of the business today is in excess of an expression","Chatbot, Know Your Customers: AI Chatbot","\u003Cp>Hello!\u003C/p>\n\n\u003Cp>Putting the client at the focal point of the business today is in excess of an expression. It is an extensive methodology that any organization that needs to turn into a forerunner in its industry should execute.\u003C/p>\n\n\u003Cp>Notwithstanding, realizing the client isn’t in every case simple: it requires steady and perpetual exertion, just as apparatuses fueled by \u003Ca href=\"https://quasa.io/ru/media/how-is-artificial-intelligence-revolutionizing-the-home-decor-industry\">Artificial Intelligence\u003C/a> (AI, for example, chatbots.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/17/m-1.webp\" type=\"image/webp\">\u003Cimg alt=\"How does a Chatbot help You get to Know Your Customers: AI Chatbot\" class=\"image-align-left\" height=\"194\" src=\"https://cdn.quasa.io/photos/17/m-1.jpeg\" width=\"300\" />\u003C/picture>“An ever-increasing number of organizations are understanding that chatbots have different advantages. They are not simply virtual assistants, they are apparatuses that add to business development, since they permit us to know and comprehend the buy inspirations and the interests of clients dependent on the connections they have with them, including the after-deals needs of their buys ” says Gustavo Parés, CEO of the Mexican organization worked in \u003Ca href=\"https://quasa.io/media/what-are-the-benefits-and-risks-of-artificial-intelligence\">Artificial Intelligence\u003C/a>, NDS Cognitive Labs.\u003C/p>\n\n\u003Cp>He also said that chatbots have the advantage of being able to get information ‘first-hand’. This is because they can be sourced from both the market each company targets and their clients. This is very useful since understanding the consumer’s needs is the first step in renewing itself.\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cstrong>\u003Cpicture class=\"image-align-right\">\u003Csource srcset=\"https://cdn.quasa.io/photos/17/m-10.webp\" type=\"image/webp\">\u003Cimg alt=\"How does a Chatbot help You get to Know Your Customers: AI Chatbot\" class=\"image-align-right\" height=\"168\" src=\"https://cdn.quasa.io/photos/17/m-10.jpeg\" width=\"300\" />\u003C/picture>NDS cognitive Labs claims that AI-powered chatbots can do:\u003C/strong>\u003C/em>\u003C/p>\n\n\u003Cul>\n\t\u003Cli>Interact with customers thanks to its Natural Language Processing (NLP) feature\u003C/li>\n\t\u003Cli>Store and interpret these interactions\u003C/li>\n\t\u003Cli>Provide the solutions that the client demands\u003C/li>\n\u003C/ul>\n\n\u003Cp>A chatbot can be a powerful tool for companies, as it allows them to see the problems and improvements that consumers are asking for. They also provide the means to implement these changes, resulting in loyal customers.\u003C/p>\n\n\u003Ch3>Loyal customers are happy customers\u003C/h3>\n\n\u003Cp>Many companies find it difficult to get new customers. This can lead to a significant investment. Some companies choose long-term strategies like loyalty. It also generates more income.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/17/m-11-0f1add.webp\" type=\"image/webp\">\u003Cimg alt=\"How does a Chatbot help You get to Know Your Customers: AI Chatbot\" class=\"image-align-left\" height=\"164\" src=\"https://cdn.quasa.io/photos/17/m-11-0f1add.jpeg\" width=\"300\" />\u003C/picture>According to Artificial Solutions’ report \u003Ca href=\"https://quasa.io/media/how-chatbots-are-redefining-mobile-apps-and-their-usage\">Chatbots\u003C/a> – The Definitive Guide 2020, chatbots with loyal customers of 2% or more make their purchase tickets 60% higher than regular customers. They also offer personalized purchase suggestions that improve the user experience.\u003C/p>\n\n\u003Cp>Consumers who are happy with a brand’s products and services tend to be brand ambassadors. This is why they often refer buyers directly or leave a positive review on social media.\u003C/p>\n\n\u003Ch3>New tools for new challenges\u003C/h3>\n\n\u003Cp>Companies face many challenges in today’s market. It is crucial to be able to deal with them quickly and effectively in order for the company to function properly.\u003C/p>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/17/m-12.webp\" type=\"image/webp\">\u003Cimg alt=\"How does a Chatbot help You get to Know Your Customers: AI Chatbot\" class=\"image-align-left\" height=\"197\" src=\"https://cdn.quasa.io/photos/17/m-12.jpeg\" width=\"256\" />\u003C/picture>According to Ricardo Pares’ ebook Transform Your Business with AI Chatbots, chatbots can increase customer satisfaction because they “solve problems faster when they find the right product.” The text states that you can buy the product, get information about its shipping status, and receive support throughout the entire purchase process.\u003C/p>\n\n\u003Cp>A chatbot is an automated service that integrates customer support, query resolution, purchase assistance and data analysis and interpretation. Chatbots are changing the way businesses do business.\u003C/p>\n\n\u003Cp>They can be able to meet individual customers and not segment them. This allows companies to talk to customers individually, give them the attention they need, offer purchase suggestions based upon their interests, and even anticipate their future needs.\u003C/p>\n\n\u003Cp>\u003Cstrong>Also read:\u003C/strong>\u003C/p>\n\n\u003Cul>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/best-6-ways-to-calculate-payroll\">Best 6 Ways to Calculate Payroll\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/what-is-paas-and-how-to-secure-platform-as-a-service-paas-environments\">What is PaaS and How to Secure Platform as a Service (PaaS) Environments?\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://quasa.io/media/4-critical-inventory-management-strategies\">4 critical inventory management strategies\u003C/a>\u003C/li>\n\u003C/ul>\n\n\u003Ch3>Your consumers want to be heard\u003C/h3>\n\n\u003Cp>\u003Cpicture class=\"image-align-left\">\u003Csource srcset=\"https://cdn.quasa.io/photos/17/m-2.webp\" type=\"image/webp\">\u003Cimg alt=\"How does a Chatbot help You get to Know Your Customers: AI Chatbot\" class=\"image-align-left\" height=\"180\" src=\"https://cdn.quasa.io/photos/17/m-2.jpeg\" width=\"300\" />\u003C/picture>Customers are demanding more from companies and they expect them to pay greater attention when it comes to improving their shopping experience. According to the third edition of Salesforce State of Service, 67% of global consumers say that their expectations for shopping experience are higher than ever.\u003C/p>\n\n\u003Cp>Companies that don’t adapt to new customer demands could lose customers. According to the same report, 76% of shoppers find it easier to switch brands today.\u003C/p>\n\n\u003Cp>Companies must invest in strategies that enable them to understand their customers and meet their needs. Chatbots are an important tool in this process. However, they must be implemented with alignment by work teams and the willingness of leaders to review their strategy based on the data. Pares adds that AI is “.\u003C/p>\n\n\u003Cp>Thank you!\u003Cbr />\nJoin us on social media!\u003Cbr />\nSee you!\u003C/p>","how-does-a-chatbot-help-you-get-to-know-your-customers-ai-chatbot","2023-01-26T13:58:21.000000Z","2025-12-17T10:30:00.000000Z","17.12.2025",{"image":81,"image_webp":82,"thumb":83,"thumb_webp":84},"https://cdn.quasa.io/images/news/09wKXmYrMvqO2R5XF0GCrKgLRa8GngAYsP6iWj7m.jpg","https://cdn.quasa.io/images/news/09wKXmYrMvqO2R5XF0GCrKgLRa8GngAYsP6iWj7m.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/09wKXmYrMvqO2R5XF0GCrKgLRa8GngAYsP6iWj7m.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/09wKXmYrMvqO2R5XF0GCrKgLRa8GngAYsP6iWj7m.webp","small",null,2394,0,"en",{"id":69,"title":65,"slug":66,"meta_title":91,"meta_description":92,"meta_keywords":93,"deleted_at":86,"created_at":94,"updated_at":95,"lang":89},"Quasa Media - Growth Hacking in Business","Business is a battlefield. In QUASA MEDIA you will find all the most useful articles on how to do business and not screw up.","Business, earn money, business strategy, business process","2021-08-03T10:59:17.000000Z","2024-08-25T15:45:11.000000Z",[97,111,123,136,149],{"title":98,"description":99,"slug":100,"created_at":101,"publish_at":101,"formatted_created_at":102,"category":103,"links":104,"view_type":85,"video_url":86,"views":109,"likes":88,"lang":89,"comments_count":88,"is_pinned":110},"Mozilla Nails It: Thunderbolt Brings “ChatGPT at Home” to the Enterprise — Without Vendor Lock-In","While OpenAI and Anthropic race to sell their proprietary AI platforms to big corporations, Mozilla’s subsidiary MZLA Technologies has taken a very different route.","mozilla-nails-it-thunderbolt-brings-chatgpt-at-home-to-the-enterprise-without-vendor-lock-in","2026-04-19T15:37:27.000000Z","19.04.2026",{"title":58,"slug":63},{"image":105,"image_webp":106,"thumb":107,"thumb_webp":108},"https://cdn.quasa.io/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.jpg","https://cdn.quasa.io/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/qaAODXSpJy6qpJc0eO9DQ2Y6ccJR1tlL5i3mN0kV.webp",7,false,{"title":112,"description":113,"slug":114,"created_at":115,"publish_at":115,"formatted_created_at":102,"category":116,"links":117,"view_type":85,"video_url":86,"views":122,"likes":88,"lang":89,"comments_count":88,"is_pinned":110},"X Is Finally Cracking Down on Unlabeled Ads — And It’s Personal","For years, X (formerly Twitter) has been a playground for undisclosed promotions, coordinated spam networks, and “native” advertising that masquerades as organic content.","x-is-finally-cracking-down-on-unlabeled-ads-and-it-s-personal","2026-04-19T15:07:48.000000Z",{"title":65,"slug":66},{"image":118,"image_webp":119,"thumb":120,"thumb_webp":121},"https://cdn.quasa.io/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.jpg","https://cdn.quasa.io/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/CQJ1gdssFGyJpfhfmRU2X4WT5fk5Boc8APXsjWX6.webp",8,{"title":124,"description":125,"slug":126,"created_at":127,"publish_at":128,"formatted_created_at":102,"category":129,"links":130,"view_type":85,"video_url":86,"views":135,"likes":88,"lang":89,"comments_count":88,"is_pinned":110},"Bitcoin Developers Propose BIP-361: Quantum-Proof Migration That Would Freeze Millions of Legacy Coins","In a move that could reshape the security of Bitcoin’s unspent transaction outputs forever, Bitcoin developers have introduced BIP-361 — officially titled “Post Quantum Migration and Legacy Signature Sunset.”","bitcoin-developers-propose-bip-361-quantum-proof-migration-that-would-freeze-millions-of-legacy-coins","2026-04-17T11:38:06.000000Z","2026-04-19T11:29:00.000000Z",{"title":43,"slug":44},{"image":131,"image_webp":132,"thumb":133,"thumb_webp":134},"https://cdn.quasa.io/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.jpg","https://cdn.quasa.io/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/XW07GuAbFLRaVskP2iUsv0witLmM4GwiSlwMPZpp.webp",29,{"title":137,"description":138,"slug":139,"created_at":140,"publish_at":141,"formatted_created_at":102,"category":142,"links":143,"view_type":85,"video_url":86,"views":148,"likes":88,"lang":89,"comments_count":88,"is_pinned":110},"Thomas Peterffy’s Bold Vision for Prediction Markets: Why Interactive Brokers Is Betting Big on “Useful” Bets","In a wide-ranging conversation on Bloomberg’s Odd Lots podcast, Thomas Peterffy — founder, chairman, and CEO of Interactive Brokers (IBKR) — sat down to discuss one of the most intriguing projects in his company’s 50-year history: IBKR ForecastTrader, the brokerage giant’s freshly launched prediction market platform.","thomas-peterffy-s-bold-vision-for-prediction-markets-why-interactive-brokers-is-betting-big-on-useful-bets","2026-04-16T18:39:15.000000Z","2026-04-19T09:31:00.000000Z",{"title":65,"slug":66},{"image":144,"image_webp":145,"thumb":146,"thumb_webp":147},"https://cdn.quasa.io/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.jpg","https://cdn.quasa.io/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/48nr7BL364AeGyF1lbFbh13tx14RNr0P2uUnbVe0.webp",40,{"title":150,"description":151,"slug":152,"created_at":153,"publish_at":153,"formatted_created_at":102,"category":154,"links":155,"view_type":85,"video_url":86,"views":160,"likes":88,"lang":89,"comments_count":88,"is_pinned":110},"Google March 2026 Core Update: Massive Volatility, Traffic Winners & Losers Explained","The latest major Google algorithm change — the March 2026 Core Update — began rolling out on March 27, 2026, and was fully completed on April 8, 2026.","google-march-2026-core-update-massive-volatility-traffic-winners-losers-explained","2026-04-19T07:51:48.000000Z",{"title":58,"slug":63},{"image":156,"image_webp":157,"thumb":158,"thumb_webp":159},"https://cdn.quasa.io/images/news/H2tMWtqU3QHdp9bM8v1t8lyHVpsyXCjwnoSRDqau.jpg","https://cdn.quasa.io/images/news/H2tMWtqU3QHdp9bM8v1t8lyHVpsyXCjwnoSRDqau.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/H2tMWtqU3QHdp9bM8v1t8lyHVpsyXCjwnoSRDqau.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/H2tMWtqU3QHdp9bM8v1t8lyHVpsyXCjwnoSRDqau.webp",48,[162,175,191,202,217],{"title":163,"description":164,"slug":165,"created_at":166,"publish_at":167,"formatted_created_at":168,"category":169,"links":170,"view_type":85,"video_url":86,"views":173,"likes":174,"lang":89,"comments_count":88,"is_pinned":110},"The Anatomy of an Entrepreneur","Entrepreneur is a French word that means an enterpriser. Enterprisers are people who undertake a business or enterprise with the chance of earning profits or suffering from loss.","the-anatomy-of-an-entrepreneur","2021-08-04T15:18:21.000000Z","2025-12-14T06:09:00.000000Z","14.12.2025",{"title":65,"slug":66},{"image":171,"image_webp":86,"thumb":172,"thumb_webp":172},"https://cdn.quasa.io/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/mVsXPTMuHZuI7UXCsENgL1Qwp1uSOf7Rz3uVPMfm.webp",70806,2,{"title":176,"description":177,"slug":178,"created_at":179,"publish_at":180,"formatted_created_at":181,"category":182,"links":183,"view_type":188,"video_url":86,"views":189,"likes":190,"lang":89,"comments_count":88,"is_pinned":110},"Advertising on QUASA","QUASA MEDIA is read by more than 400 thousand people a month. We offer to place your article, add a link or order the writing of an article for publication.","advertising-on-quasa","2022-07-06T07:33:02.000000Z","2025-12-15T17:33:02.000000Z","15.12.2025",{"title":58,"slug":63},{"image":184,"image_webp":185,"thumb":186,"thumb_webp":187},"https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/45SvmdsTQbiyc3nxgbyHY1mpVbisYyub2BCHjqBL.webp","large",70569,4,{"title":192,"description":193,"slug":194,"created_at":195,"publish_at":196,"formatted_created_at":79,"category":197,"links":198,"view_type":85,"video_url":86,"views":201,"likes":190,"lang":89,"comments_count":88,"is_pinned":110},"What is a Startup?","A startup is not a new company, not a tech company, nor a new tech company. You can be a new tech company, if your goal is not to grow high and fast; then, you are not a startup. ","what-is-a-startup","2021-08-04T12:05:17.000000Z","2025-12-17T13:02:00.000000Z",{"title":65,"slug":66},{"image":199,"image_webp":86,"thumb":200,"thumb_webp":200},"https://cdn.quasa.io/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/EOsQhSW3VXyG7a6NPdE1oZd00xfJXe3bjY5aJGb7.webp",68203,{"title":203,"description":204,"slug":205,"created_at":206,"publish_at":207,"formatted_created_at":208,"category":209,"links":210,"view_type":85,"video_url":86,"views":215,"likes":174,"lang":89,"comments_count":216,"is_pinned":110},"Top 5 Tips to Make More Money as a Content Creator","Content creators are one of the most desired job titles right now. Who wouldn’t want to earn a living online?","top-5-tips-to-make-more-money-as-a-content-creator","2022-01-17T17:31:51.000000Z","2026-01-17T11:30:00.000000Z","17.01.2026",{"title":19,"slug":20},{"image":211,"image_webp":212,"thumb":213,"thumb_webp":214},"https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/gP8kiumBPpJmQv6SMieXiX1tDetx43VwFfO1P4Ca.webp",42182,1,{"title":218,"description":219,"slug":220,"created_at":221,"publish_at":222,"formatted_created_at":223,"category":224,"links":225,"view_type":188,"video_url":86,"views":230,"likes":174,"lang":89,"comments_count":88,"is_pinned":110},"8 Logo Design Tips for Small Businesses","Your logo tells the story of your business and the values you stand for.","8-logo-design-tips-for-small-businesses","2021-12-04T21:59:52.000000Z","2025-05-05T03:30:00.000000Z","05.05.2025",{"title":15,"slug":16},{"image":226,"image_webp":227,"thumb":228,"thumb_webp":229},"https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.jpg","https://cdn.quasa.io/thumbs/news-thumb/images/news/Wbx2NtS1CnTupgoQbpFMGspJ5jm4uob2hDOq33r0.webp",41280,[232,233,234,235,236,237,238,239,240,241,242,243,244],{"title":23,"slug":24},{"title":47,"slug":48},{"title":55,"slug":56},{"title":43,"slug":44},{"title":51,"slug":52},{"title":31,"slug":32},{"title":35,"slug":36},{"title":27,"slug":28},{"title":19,"slug":20},{"title":15,"slug":16},{"title":58,"slug":63},{"title":11,"slug":12},{"title":65,"slug":66}]